How much assembly is required when it arrives?

There was no assembly needed. It came fold in the box. You just have to pull the handle up. It was very easy.

My husband and i can’t open it. there’s no videos anywhere. any advice? we will have to return it otherwise.

There is a button under the seat.

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Deliver to GERMANY

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Specifications

Brand	Gotrax
Color	Green
Age Range (Description)	Kids
Special Feature	Non Slip Deck, Adjustable Handlebar Height, Light Up Wheels
Weight Limit	100 Pounds
Product Dimensions	22"L x 11"W x 30"H
Number of Wheels	3
Model Name	KS1
Wheel Material	Polyurethane
Item Weight	5.7 Pounds
Handlebar Type	Adjustable
Wheel Size	4.5 Inches
Wheel Type	Solid
Brake Style	Rear Braking
Warranty Type	Limited
Recommended Uses For Product	Recreational use by kids, developing balance and coordination, and providing a fun and engaging riding experience
Manufacturer	Shenzhen Baike New Energy Co., Ltd.
UPC	810132391804
Global Trade Identification Number	00810132391804
Item Package Dimensions L x W x H	23.5 x 9 x 5 inches
Package Weight	2.77 Kilograms
Item Dimensions LxWxH	22 x 11 x 30 inches
Brand Name	Gotrax
Warranty Description	1 year warranty
Material	Aluminum
Suggested Users	boys & girls
Part Number	KS1
Style	Green
Included Components	User Manual, KS1 Scooter

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.