Calphalon 10-Piece Pots and Pans Set, Nonstick Kitchen Cookware with No-Boil Over Inserts and Stay-Cool Stainless Steel Handles, Black

We decided to order some new cookware, after our last Calphalon set finally gave out. We looked online at several, decided that new Calphalon would be a great buy, and ordered through Amazon Prime. We had the new cookware withing a couple of days, got rid of our old, and put it to use. We are thoroughly impressed by the quality of the new product. Absolute no sticking, the cookware cleans quickly, and we really appreciate the lids which really help in draining water from pasta, vegetables, etc. The skillet works perfectly, and we can use it for our favorite stir fries. This is where the compliments end. We found we were missing one of the "non-boil over liners" was missing. We searched the set, and the packaging, but no insert, so we contacted Calphalon customer service twice, attempting to obtain the missing piece to our set. Each time we were advised to pack up the set, and send it back to Amazon for replacement or refund. Why in the world would we go to the trouble of packing an entire set and return it to Amazon? The labor and shipping for this makes it absolutely insane to return an otherwise fine set of cookware. Why doesn't Calphalon keep some open stock items in inventory for just this reason? It would be much cheaper to handle missing or damaged parts. A+ for a great product; D- to F for Calphalon customer service.

Hello, very good quality but I got the lid for the small pan does not fit. Would it be possible to get the proper size lid sent for the small pan?

La marca es de muy buena calidad, sin embargo es necesri0 poner un p0c0 de grasa en l0s sartenes para evitar que l0s aliment0s se peguen.

This product is not as good as it used to be. In less than a year all of the nonstick coating was flaking off. Very disappointing

Muy buenos solo viene una tapa que no sirve para ningún. Sarten