I see that the color isn't consistant. the yellow stains the sheets. if i ask for white shea butter will i be assured i get it?

I disagree! I have bought the same jar forever and now get delivered a yellow Shea butter. It doesn’t say refined on it. Both labels state 100% all over care Shea butter. Why have they always been white? And now it is yellow? With a completely foul odor that I will not put on my skin.

This is advertised as the "ultra-healing" variety of shea moisture butter, but the jar i received is not labeled as the "ultra-healing" variety. help?

Thanks for reaching out! We're sorry if the product you received isn't the same as shown on the listing. Our team would like to look into this further, please contact us at support@sheamoisture.com. We await your email.

Is this refined or unrefined?

It is unrefined. Great product. I am on my 2nd order.

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💧 Unlock the secret to radiant skin!

TRUSTED BRAND - SheaMoisture - a name synonymous with quality.
VERSATILE USE - Perfect for skin, hair, and beyond.
RICH IN VITAMINS - Packed with vitamins A, E, and F for ultimate nourishment.
NOURISHING FORMULA - Infused with raw shea butter for deep hydration.
ECO CONSCIOUS CHOICE - Proudly made with sustainable practices.

Shea Moisture Raw Shea Butter is a versatile beauty essential, crafted in the USA. This 10.5-ounce jar is packed with nourishing ingredients, making it perfect for hydrating skin and hair. With a commitment to sustainability and quality, SheaMoisture stands out as a trusted brand in the beauty industry.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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