Is this Paraben Free?

Hi there! No, this product is not paraben-free. Cetaphil products are fully compliant with the current EU and local market safety regulations for permitted ingredients in cosmetic products, and have been tested using accepted standardised test methods and under dermatological supervision to be non-irritating and non-sensitising and suitable for their intended uses. Paraben ingredients (in small amounts- they are listed towards the end of the ingredients list) are included in some Cetaphil products for their preservative properties, which help inhibit the growth of bacteria and fungi in a product once it has been opened. There are some Cetaphil products which do not contain these particular ingredients. Hope this helps, CetaphilUK

I'm sure the product i received was not genuine cetaphil oily skin cleanser. how can i tell if it's genuine or not?

Hi, If you look at who you purchased this product from, and it was supplied and fulfilled by Amazon, the product should be genuine as Cetaphil supplies its stock directly to Amazon UK. In this case, if you believe the product to be of non-standard quality, please let us know more information: info.uk@galderma.com. If the supplier was no Amazon, and was a 3rd party seller using the Amazon fulfillment platform, then you would need to contact that seller directly to discuss your concern about the product. You can also tell us more about it on info.uk@galderma.com. Hope that helps. Cetaphil UK Customer Services.

does it have a locking pump?

Hi there! Yes the pump locks if twisted to the left (instructions are on top of the lid). Hope this helps! Thanks, Cetaphil UK Customer Services

Can this product be used by a 9 year old with spots?

Yes it can be used on a 9 year old!!

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Manufacturer	Galderma
Package dimensions	14.8 x 8.2 x 4.8 centimetres
Package Weight	0.28 Kilograms
Item dimensions L x W x H	44 x 88 x 191 millimetres
Item weight	236 Grams
Brand	Cetaphil
Colour	white
Format	Gel
Scent	Unscented
Skin type	Combination
Special features	Vegan, Vegan friendly
Speciality	Vegan
Item model number	CET92735
Product Dimensions	4.4 x 8.8 x 19.1 cm; 236 g
ASIN	B09ZFB2PYF

CetaphilOily Skin Cleanser, 236ml, Face Wash, For Combination to Oily Sensitive Skin, With Niacinamide

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