Do the locks freeze in NY winters

Not in wisconsin winters so I would assume no.

Why doesn't the push button work on the back side of the lock when trying to get in from the outside?

That has only happened to me when it was locked.

how come you can’t unlock and remove key?

Make sure it's in either locked or unlocked position, then bring it back to the center, then remove the key

Can the latch rod be mounted on either side? Or do you have to install it upside down? I need it on the left side of the lock.

Yes this Viper latch is universal and can be mounted on either side, as the brackets on the latch slide out to be turned other way to suit your installation side.

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🔒 Double the locks, double the peace of mind—secure your gate like a pro!

PRECISION FIT - Easily adjustable vertically and horizontally for flawless alignment on any gate.
DUAL SIDED SECURITY - Lock and unlock from either side for ultimate gate control.
EFFORTLESS INSTALLATION - Single-hole mounting with included template means fast setup without hassle.
UNIVERSAL COMPATIBILITY - Seamlessly fits metal, wood, vinyl, and aluminum gates—your all-in-one security solution.
BUILT TO BRAVE THE ELEMENTS - Crafted from rust-proof polymers and stainless steel for long-lasting outdoor durability.

The Safetech Hardware X2 Two Sided Gate Latch offers a robust, key-lockable solution with independent latching hooks on both sides, designed for versatile installation on metal, wood, vinyl, and aluminum gates. Featuring rust-resistant materials and adjustable mounting, it ensures durable, precise security with easy installation and a lifetime of reliable performance.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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Fantastic and great service. Shipping was faster than expected.

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Manufacturer	Safetech Hardware
Part number	SLV-VIPER-X2-IK
Item Weight	240 g
Product Dimensions	25.4 x 16.51 x 7.62 cm; 240 g
Item model number	SLV-VIPER-X2
Size	2 Side Key
Color	Black
Style	‎Updated Packaging
Finish	Black Polymer
Material	Black Polymer
Pattern	2 Side Key
Shape	Square
Item Package Quantity	1
Number Of Pieces	1
Special Features	Viper Only with 2 Independent Latching Hooks
Included components	Key, Latch
Batteries Included?	No
Batteries Required?	No

Safetech Hardware X2 Two Sided Gate Latch - Key Lockable Gate Lock - Safety Fence Latch – for Various Gates Security Lock Latch - 2 Independent Latching Hooks – Metal, Wood & Vinyl Gate Latch (Black)

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