UTKHeating Pad for Neck and Shoulder, Natural Jade and Tourmaline Stones, Auto Shut Off, Memory Function,Temperature Adjustable (Size 23.2" X17.7'')

Works great! I love it and use it regularly without issue!

Nicely made. Works well.

Stays in place and gets hot but takes a while to heat up

I would like to say that this is the best heat pad or I should say pads I have ever owned. First I purchased the neck and shoulder that crosses in front thinking it was this one, the cape like model, was a little disappointed at first. However, it worked wonderfully and I was able to lay it down on the bed and heat my lower back and up the sides of my back. It is amazing.I loved it so much that I came back and purchased this model and am so happy I did. It heats up slow, but once they get hot, it’s on!!! It penetrates the heat deep into the body and relives all the muscle tension and helps relax everything.My wife and I both use it now I use both but not at the same time. It gets good and hot. I found it better to use one then use the other on a different body part later.Other heat pads don’t come with arm pit straps that hold the pad close to your body for full relief, this one does.If you would like to get up and get a drink or forgot your phone in another room. You can simply turn the unit off and twist and unplug it go do what you need to do with the cord in your pocket or you can hold it. Then when you have what you need you can plug and twist, turn it back on and your ready to go again with it still right where you want it.The controls are simple and easy. The memory feature is great because once you find your sweet spot you want to keep it there and then you can just strap in and relax. The timer being part of the memory is fantastic because you can forget how long you have been using it. It’s not good to have that heat on you all the time. In terms of therapy.I have been dealing with chronic pain for many years. Migraines, muscle tension, you name it. This has been the heat pad that has worked the best, and I hope the longest. The electric blanket heat pads don’t even come close to the relief the this provides.In short, this is the best heating pad I have ever owned I may even purchase the flat pad. The only thing I would ask to change is that I wish it were a little longer in the back and that they were a bit more affordable. That said the relief this provides is worth saving up for and not waisting money on other products that will never compare to this.Stay happy and healthy all, thanks for reading I hope this helps your purchasing decisions.

UPDATE 2: I never heard back from this company. $250-ish is a lot to pay for a device that ceases to function over the course of the first year. 1 star for wasting my money. Love it while it worked & wish I could have spoken with some kind of customer support. It's been quite some time since this heating pad has worked. I'm looking into purchasing another heat pad, but this brand is not going to be my first choice. Reviews including positive customer service responses will be at the top of my list - as well as functionality and quality.UPDATE: I just had to email UTK for support and I am waiting to hear back. I have used this product frequently and love it, but when I went to use it today, the display on the control pad just says "EAA" and the heating pad automatically shuts off. I paid $200 for the product and have really loved it until it stopped working today. I am hoping customer service will be able to help me with this issue & I plan to update my review again after hearing back from support.Pros: Pain Relief, Lasting Relief, it gets HOT, Adjustable Heat by °f or °c, Deep Muscle Relaxation, seems like it is promoting healing (but I am no doctor, so take that with a grain of salt)Con: Length of the back could be longerBefore buying this product, I looked into studies of Far Infrared Heat and pain. The studies I read point to FIR Heat being more beneficial than run-of-the-mill electric heating pads. Armed with this information, I went looking for an affordable, high-quality product for the chronic pain I've been suffering with since an auto accident in Oct 2020.After 20 minutes of use, I could feel my trapezius muscles stay relaxed even after taking the heat off. After two days of use, my chronic pain is more manageable. Although the pain comes back, the relief lasts longer than any heating pad I've used in the past. I've been using heat therapy everyday for over a year.I genuinely feel like my muscles are getting the chance to heal... finally. There is hope in the relief.I do wish that the back of the neck/shoulder heating pad was a bit longer because it doesn't fully cover my shoulder blades. When the velcro is adjusted to keep the heat close to my neck, the back of the heating pad seems to pull away from my shoulder blades.Despite the length issue, this thing is a game changer. Hopefully I will remember to update the review as time goes on. Right now, I am so happy to have it that I had to share my thoughts on this product.

The stones make a big difference. Gets very hot. Great buy

Bought this after a shoulder injury and I really wanted it to work. The sizing was just wrong. I’m a big guy, 6’4” with fairly broad shoulders, and there was no way this was going to work.I ended up buying a medium sized heating pad with all the crystals, PEMF, and red light therapy. I’m not a woo-woo crystal guy and I could care less about my chakras and dogma, but that thing works like magic…

Very good