How long should I steep the tea bags for good flavor?

Steep time varies based on the tea type. Chai Teas require 3-5 minutes. Oversteeping may result in bitterness, while understeeping may yield a weaker flavor.

What are the benefits of Pyramid-shaped Tea bags?

Our pyramid-shaped nylon tea bags are large and sturdy, preventing tearing & enabling a rich, flavorful brew. They offer ample room for tea leaves to unfurl, unlike low-grade dust in orthodox brands. Heat-sealed & high-density enveloped for quality.

What are your Tea Pouches made of?

While we started out with high-grade Nylon mesh tea bags that are heat-sealed and high-density enveloped, we are moving towards plant based tea bags with the aim of being sustainable

Are your tea bags gluten-free and non-GMO?

Yes, our tea bags are both gluten-free and non-GMO. We prioritize using pure, non-GMO ingredients to offer a safe tea option for all consumers, including those with gluten sensitivities or dietary preferences.

What is the shelf-life of the products?

All our teas have a shelf-life of 3 years from the Date of Picking/Harvest. Both the 'Date of Picking' and the 'Date of Expiry' are mentioned on the bottom of all our boxes.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.