How long is the coverage on my Citizen Watch?

Your Citizen Watch comes with a five-year, limited coverage. When you register your watch online or through our My Citizen App, you will receive an additional coverage year free, for a total of six years coverage.

How do I set my watch?

If you know your model number, go to our brand website and search or browse for your model. When you're on the product page, the setting instructions are listed at the bottom of the "features" section.

How do I get a manual for my watch?

Setting instructions can be accessed through our website and our My Citizen App (available for iOS and Android). To obtain the instructions specific to your watch, you will need to provide the Movement Caliber Number on your watch's caseback.

Can I buy a replacement strap or links for my watch?

Straps, bracelets and links may be available for certain Citizen watch models. To find out if a replacement strap or part is available for your Citizen Watch, please visit our new self-service portal.

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み**ー

コスパ高い時計だと思います

シチズンやカシオなどこの価格帯のメーカーで仕事用に使える革ベルトの時計を探していました。国内の店舗をいくつも周りましたが、どうしても安っぽい作りの時計ばかりで購入を見送っていました。その後、海外のYouTubeのレビューなどを観て海外限定のこのモデルを見つけ、Amazonで購入。作りも高級感があり個人的に大満足で、購入後2、３人から良い時計してるねと声をかけられました。海外からの配送なので時間もかかり、箱に少しだけ傷がついていましたが、箱が頑丈な作りなので中身には何の問題もありませんでした。

1.05.2024

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.