AKTOP 20FT Sectional Flag Poles Kit, Portable Extra Thick Aluminum In Ground American Flag Pole, Outdoor Heavy Duty Flagpole with 3x5 USA Flag & Golden Ball for Commercial or Residential, Silver

Great product but description clearly states :Free Gifts: 3'x5' American Flag 100% Made in USA keep bright for a long time; Gold Aluminum Ball ornament unique aluminum alloy and gold anodized finish glossy, long-lasting decor; heavy duty 19.6" PVC sleeve to protect the bottom of the telescopic flagpole against corrosion. The gold ball is not aluminum it was cheap plastic and was cracked. The flag was made in China and had a tag on it stating that. I have contacted the seller. Seller answered my inquiry immediately and is sending a replacement. They have also corrected the product description. This is a good company with great customer service and a quality product at a great price. The damage to my shipment was caused by UPS not due to package prep by the company.

This is my second flag pole purchased from this company. The previous one was damaged by strong 70 mph gusts of wind, however, it had endured even harsher conditions prior to that. We are not gentleThe product is of high quality and performs effectively. I was able to install it at the previous location without assistance. (Female, 50 years old, height: 5'1")The only bad thing was, shipping took FOREVER and any visitors to my house had trouble finding it due to the absence of my old flag marking the turn. I had to make a u-turn myself once. Would buy again and again, though.

Total piece of garbage. Look elsewhere. Only thing worse than this flagpole is the customer service. Product lasted less than nine months even when recommendations for lowering during high winds was followed.The pole collars are cheap low grade plastic that are completely inadequate for their application.Contacted customer service and expected an offer to refund and get this, the vendor said once the product was delivered intact there is no recourse. ABSOLUTELY UNACCEPTABLE!Read the product details carefully. Although there is a warranty link, it leads NO WHERE.after providing photographs as shown in my review of the cheaply chosen materials performance, I was offered a 20% off coupon to purchase this again!?!?!What a joke. Let my regrets be your salvation, buy elsewhere!!!

Easy to install, but will not stay up on the third section. No matter how much you tighten it it still slips down over time. So I just keep it on the shorter height. If I had to do it over I would go back to the fixed height pole. Otherwise it works, recommend anchoring it in concrete.

Received my shipment mid-afternoon and had it up in less than one hour. Placed in back yard so I can enjoy while sitting on patio. Office complex behind me can enjoy the flags as well. In addition to the US flag I have a U.S. Navy flag attached. Love it.Follow-up comments 45 days later: pole is holding up well and withstood thunder storms with winds approaching 50 mph. But in recent days have encountered difficulties lowering and raising the first section of pole. Difficult to turn and seems stuck when raising or lowering. Other sections work well still.Sixty days after order the flag movement has become more difficult. The upper section will NOT lower and the bottom section is getting most difficult to raise. Is there a lubricant that will improve this situation?

ITS REALLY GETTING A WORKOUT RIGHT NOW WITH VERY STRONG WINDS---HOLDING UP VERY WELL---I WOULD RECOMMEND

Was excited to get the pole and put it up. Unfortunately, the mfg. decided to use only 3 snap devices for attaching two flags. However, the two flags get tangled in a strong wind and they become destroyed. The center clip on the pole attaches both flage to the pole and that just does not work. There should be 4 attachment clips to allow the flags to blow independantly. I have only had this up for a couple of months and two flags have been destroyed. I assume the mfg. thought saving a couple of dollars was important. There were different products on Amazon to chose from and I made the wrong choice, unfortunately.

THIS IS AN UPDATED REVIEW…After reaching out to the company they replied very quickly giving solutions to the fix. When I didn’t reply back, they continued to pursue me with options to fix the flag pole. Customer service was top notch and they made it more than right! I’m currently waiting for the parts to fix it with shipping from the manufacturer however, they did give me a temporary solution until my parts arrive. I feel they went above and beyond to ensure I was satisfied with my product. I would order from them again.The flag pole looks really nice however, it will not tighten once you adjust the height. My husband puts it up and tightens it but the next day the flag pole is all the way down to about 5’. Very frustrating!!!