How does the watch come? Does it come with the original box?

It comes in perfect shape and comes in original box just like if you bought from a DW store

does this item has original box and document ?

Yes, it had the box, the cover that the box slides into, the document booklet and the little tool that helps you change the strap.

I have the watch since a year now and unfortunately it stopped working. Although we put in a new battery nothing changed. Is there a guarantee?

Hi there! We're sorry to hear about your watch. All timepieces purchased through the official Daniel Wellington store on Amazon are covered by our 24-month, limited warranty. Please send an email to amanda@danielwellington.com for further assistance with this. Thank you!

What color is the strap? Looking for reddish leather color for a strap.

This timepiece features our St. Mawes watchband, which is a brown leather band.

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