🚀 Elevate Your Office Game with the HP LaserJet Pro MFP!
The HP LaserJet Pro MFP M428fdn is a high-performance monochrome all-in-one printer designed for busy professionals. It offers fast printing, scanning, copying, and faxing capabilities, along with advanced security features and energy-efficient operation. With a robust 250-sheet input tray and a 50-sheet auto document feeder, this printer is built to handle demanding workloads while keeping your data secure.
L**W
Great printer, make sure the software is up to date
We use this printer for everyday normal printing. I wanted it hard wired and use the wireless router for printing from our phone or tablet. I had to uninstall my old ink jet all in one for this to really not get confused, along with windows being confused. Also be sure to update the software if the latest isn't installed. Other wise it was simple and easy to setup, has been running like a champ, scans like it's supposed to. The print quality seems a bit light, but that might be from us using the mode to save toner. It's still readable.
E**E
Works just fine
Have been using this for a month or so. I used to have a big industrial strength Konica copier. Paid it off and kept for about 8 years after that. This product prints faster and with more dpi, and it has close to the same duty cycle. It can also replace your scanner. I have a fujitsu scanner which is really great, but it has been retired to free up the desk space. The fax part is designed to work with a dedicated phone line like the old faxes but you might be able to get an adapter to make it work with VOIP, and possibly reducing the expense of a dedicated line. I need fax for my work and I use a digital service where I send an receive faxes as emails for about $15 per month. So it does not make sense to me to pay for dedicated phone line which I think would cost me at least $40 per month last time I looked.Has HP finally figured out a way to force you to use their cartridges? Maybe. There is a chip on their cartridges, but apparently you can pop it out and put it on a replacement cartridge. There are a couple of youtube videos showing how to do this. Looks pretty simple. The large capacity HP print cartridges for this are available for about $221 on amazon. They are supposed to print 10,000 pages, so you are looking at .0221 cents per page which is ok even if you want to stick with the genuine HP cartridge. It comes with a 58A cartridge. The 58X was $221 when I bought this printer.It was easy to hook this up to my little two computer net work. I have a router that will only let mac addresses that I specifically allow (white list) access the net work but you can see the address in the router software when you hook up this printer and you can allow it. My printer is hard wired to my ethernet with a Cat 6 cable.Also if you want to print notes from your iphone you can send them directly wirelessly to the printer which seems nice but I have only used this to see if it works.I got along for a few months using the scanner to make copies, but this is a little easier than scanning and saving. In the areas of copiers and printers technology has come a long way. But HP is still greedy about the cartridges.
S**D
Inexpesive
This is a great printer for a small business application.
J**R
This is not a high resolution graphics printer, great for all general printing, copying, scanning.
This is a great “home office” black and white printer, multi-page two side scanning is awesome. Auto feed multi-feed copying is so easy. USB or network connectivity with Windows 10 is easy
L**M
After 3 refurbished replacements over 10 months. Junk!
I got 3 factory refurbished replacements within 10 months, and they wanted me to pay for the final replacement even though it was their hardware. Pure junk and terrible customer service.
M**E
Outstanding machine
Super fast, scanning and printing, every option I could want except WiFi, which is my fault, didn't pay attention (got a WiFi/Ethernet adapter and problem solved). Touch screen needs to be bigger for ten thumb guys like me.
R**O
Print/Scan just fine, but requires workarounds for networking issues
Our business is a court reporting agency, so we do a lot of printing of transcripts and scanning of documents and exhibits related to ongoing legal proceedings. We purchased this machine as a backup device to a much more robust Xerox device. Our purchase intent was that this would be used on an occasional basis. The print quality is good, and it is extremely quiet. The scanning is fine, albeit somewhat slower than what we're used to. So if I were merely rating on those two things, it would probably get 4.5 stars.My issue with the device is it's network compatibility. As a networked office with five computers running Windows (10 and 11 Pro), several printers and a Synology Network Attached Storage device (918+) used/accessed by all of the networked computers, our setup is pretty typical. HP claims that the device can scan to a network folder...what they don't tell you is that, for some unknown (insane?) reason, it cannot scan to a shared folder on a NAS. Which means, for us, we have to scan to a USB drive, and then (on one of the computers) transfer that to the shared folder on the NAS drive. I only found this out when I called HP Tech Support and the (so-called?) tech support agent was confused by the concept of a NAS device. He asked me to "go to that computer" and set the permissions...when I explained that it wasn't a computer, but essentially a set of hard drives that all users on the network could access, he asked me if it ran Windows. When I explained that it was a Windows compatible device, he said he didn't understand. He then put me on hold while talking to an "expert." When he returned, he said that the M428 is not compatible with Network Attached Storage devices.Another compatibility issue, vis a vis industry standards, is that the PDF's created via the scanner are incapable of being edited by Adobe Acrobat. And HP's so-called technical support say that they are not responsible for the file format. For those who are missing the irony here, let me share it with you: Adobe CREATED THE PDF STANDARD. So HP has developed a scanner that creates files that cannot be edited in industry-standard software.Documentation was written without the user in mind. Help is sketchy online, and clearly tech support is clueless.So...in short, it prints fine (no issue with that on the network), it scans fine as a strictly local device. But if you need something somewhat sophisticated for a workgroup on a network, I suggest that you look elsewhere. I thought about sending it back to Amazon, but will keep it since it is just a backup device.Proceed with caution.
R**A
Good office printer, scanner and fax
I print a lot of paper everyday, I mean in the 1000s. Its pretty tough for a busy office.
Trustpilot
2 months ago
1 month ago