Asus Zenscreen Go MB16AP 15.6" Full HD Portable Monitor IPS Built-in Battery Eye Care USB Type-C W/Foldable Smart Case,Black

I bought this monitor first and foremost as a portable second display for video editing on my laptop. It works great for that. Secondly, I was curious if it would take a video signal from a camera via a USB-C to HDMI cable. It won't. My understanding is that the newer version (MB16AHP) will do this, as it also has a micro-HDMI port. This one seems to only accept a Displayport signal. This can be confusing, because a lot of different signal types can be sent over a USB-C cable. Just because the physical connector is the same doesn't mean it is sending a compatible signal. I'm pretty sure the same goes for those asking about using this monitor for Nintendo Switch, etc. The newer model with the micro-HDMI port (and correct cable/adapter) should do it.Aside from that, this thing is great. Not taking off any stars because that wasn't part of the product description. It worked straight out of the box. Nice colors and good off-axis viewing angles. It's not quite as bright or sharp as my MacBook Pro display, but it's pretty close. When you are actually working on it (rather than just staring at the same image on both screens comparing the two) you quickly forget that it's not the same display. With the cover closed up it packs away neatly in my backpack alongside my laptop.

Over an hour and no resolution at all!!! See below I think I was more than patient here. See below folks!No previous messagesMessaging Assistant | Customer ServiceHi, thanks for contacting Amazon. I'm Amazon's chat helper.I'm here to answer your questions & get the right person to help you out.As I send you messages, you can select a button to reply. Go for it!12:39 PMGot it!12:39 PMMessaging Assistant | Customer ServiceOKAsus Zenscreen Go MB16AP 15.6" Full HD Portable Monitor IPS Built-in Battery Eye Care USB Type-C W/Foldable Smart CaseOK, I'll get someone to help you here through chat.12:40 PMOK, get help through chat12:40 PMMessaging Assistant | Customer ServiceIf you have details you think would help the associate, type them here.12:40 PMRRITESH HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.Ritesh | Customer ServiceHi. Ritesh, here to help you today. How are you doing today?R12:40 PMGood Morning, I am fine and you12:40 PMRitesh | Customer ServiceI am good thank you for asking.R12:41 PMgreat, my asus portable monitor is not working anymore. I purchased the warranty but after submitting a claim they said I was still under asus warranty and would need to go thru them12:41 PMRitesh | Customer ServiceAllow me a moment to check this.We have a dedicated team to deal with such queries. I would have to transfer the chat to the team, for better assistance.R12:44 PMok thanks12:44 PMMMELVIN HAS JOINED & WILL BE READY TO CHAT IN JUST A MINUTE.Melvin | Customer ServiceHi Patricia.M12:45 PMhello Melvin12:45 PMMelvin | Customer ServiceAside from your issue, how is your day today?M12:45 PMpretty good thanks and you?12:46 PMMelvin | Customer ServiceGreat! Feeling happy today. And I love to assist you today.M12:46 PMGreat, my monitor is working anymore.12:47 PMMelvin | Customer ServiceJust give me a minute or two to read all of the conversation Patricia.Your monitor is working now?M12:48 PMNo it appears to have power the green light is on but after a full charge it won't light up the screen. usually you touch the power button once you are hooked up and the light turns blue and you are good to go.12:49 PMMelvin | Customer ServiceI see.Thanks for the further details.Is this the first time have you used the device or it worked before?M12:50 PMi've been using it for months and then I went to use it this week and it did this. Initially I thought it wasn't charged and I charged it overnight so I knew it had a full charge and the issue continued12:51 PMMelvin | Customer ServiceThanks for the information Patricia.Can you please check if there is any physical damage that might have cause the issue?M12:52 PMYou are welcome. sure just a secondno damage12:52 PMMelvin | Customer ServiceI see, Patricia.M12:53 PMThat is why I bought the warranty. The online reviews I read said these can be unreliable so I didn't want to waste my money but I need it for travel so not much choice12:54 PMMelvin | Customer ServiceI do understand that your monitor not working, Iĺl see what I can do.M12:54 PMthanks12:55 PMMelvin | Customer ServiceYou are most welcome.Give me a minute or two to check the best option in my end.Can you please try to turn off and turn on the monitor?M12:58 PMSure12:58 PMMelvin | Customer ServiceGreat! And inform me if you are done.M12:59 PMThat is part of what is weird usually I can turn it on and off I would know its off because the button goes from green to darkness and now it just stays green12:59 PMMelvin | Customer ServiceI see.Can you please check if the monitor and the computer are in the ON mode?M1:01 PMis there a method other than the button that is green to turn it on?I am on my laptop now what should I check1:03 PMMelvin | Customer ServiceCan you please make sure the USB Type-C cable is properly connected.Between the Portable USB Monitor and the computer.M1:04 PMyes it is1:05 PMMelvin | Customer ServicePerfect!Can you please inspect the signal cable and make sure none of the pins are bent?M1:05 PMThey both look good1:06 PMMelvin | Customer ServiceOkay Patricia.Can you connect the computer with another available monitor to check if the computer is properly working?M1:06 PMyes I tried that with our home pc1:07 PMMelvin | Customer ServiceYou try it already, and there is nothing happen?M1:07 PMYes the monitor doesn't work with my husband's computer either we share an office1:08 PMMelvin | Customer ServiceI see. For the meantime give me more minute to check the other resources for you.M1:09 PMok I have to leave for an appt soon, I need to know where to send my monitor please1:09 PMMelvin | Customer ServiceBut for the meantime, I will going to contact Asus to give some more assistance regarding for this issue.By the way Patricia, may I have your best contact number please?M1:11 PM865-254-53931:12 PMMelvin | Customer ServiceThanks for the information. Stay on the line please.M1:12 PMOk, however I am getting frustrated here I started by filing a claim under the warranty an hour ago and this conversation has been going on for over 30 minutes. I just need to know where to send my monitor for service or how to get a new one.Melvin | Customer ServiceI do understand your concern Patricia. But Iḿ giving my best option for you.M1:15 PMcould you go ahead and provide it?I am going onto amazon to write a review about this I don't want others to have to go through thisOk so response but a call with a survey from Asus. Seriously after 45 minutes of this?1:21 PMMelvin | Customer ServicePatricia, hold on we are connecting you to Asus.M1:22 PMI have for an appointment as I told you it should take 45 minutes to help me. Give me their contact info please.1:22 PMMelvin | Customer ServiceI do apologize for the long time. But dont worry we are going to solve your problem.Okay, I will give you the best contact number of Asus.M1:23 PMI really need to leave. Please give me the number.1:24 PMMelvin | Customer ServiceHere is the contact number of Asus,8886783688.M1:24 PM

I know what you're thinking... a 4-star review for something that only lasted you a week?First off, know what you're getting into before you buy this device. If you understand its inner workings, you'll have a fine experience with it. Plenty of reviews, both on Amazon and out in the wild, have covered how this screen works over a USB type C connection. So I won't get too into that. My use case was with a previous-generation MacBook Air, which only has type A 3.0 ports.I often work with a 2nd monitor dedicated to playing back some sort of background video. I like having random content from YouTube, Netflix, Plex, etc, showing on a second screen, while I'm doing "real" work on a primary screen. But my company-issued MacBook Air is the last generation prior to the recent refresh, which means no USB type C. The fact that Asus included a type A adapter was a big selling point for me. I had some Anker USB 3 A to C cables lying around and they worked great. So I left the factory cable and adapter in my backpack for backup use.If you're using a device which doesn't have a type C port (and supports DisplayPort output), you'll probably want to head on over to the DisplayLink site and install their OEM drivers. They worked perfectly smooth on my MacBook Air, both on High Sierra and on Mojave (just make sure you pick the right driver download).This leads me to the biggest caveat to consider if you're on a type A connection, and one I haven't found in other reviews. You'll see CPU usage go up when using it on a type A port. If you think about it, this makes sense. In a type C environment where the port is sending a video signal via DisplayPort output, your graphics chipset is doing the heavy lifting of pushing all the pixels around on screen. Your CPU only needs to tell the graphics subsystem what needs to be drawn. But your average graphics chip isn't normally hooked into a standard USB type A port. So your CPU has to do double-duty and uses the DisplayLink drivers to translate what would normally be a video stream into a data stream that the monitor's DisplayLink chip decodes. When playing back 1080p video, I routinely saw the drivers consuming 50-60% CPU usage (of a dual-core i7). This could easily take a 20-30% hit off of your laptop's battery runtime. I usually set up in a conference room, so having AC outlets nearby resolved this for me. But think about your specific usage before you jump into this.I used this daily for a week before it died on me. One morning, it wouldn't power up after charging. The LED indicator was stuck showing green, or fully charged. Despite everything Asus tech support asked me to try, it wouldn't reset and power up. So it went back to Amazon. But during that week, I was very happy with how it performed. I don't fault Asus for churning out one bad unit.As mentioned elsewhere, it's not the brightest screen. But in any office, home, hotel, conference room setting, it is perfectly useable. Its operating power is 9 watts, and there's only so much brightness you can achieve at that wattage. With standard USB supplying 5 volts, you'd need 1.8 amps to power it fully. This means that you're running on mostly battery power on a type A connection and your computer is basically slowing the monitor's discharge rate. I was getting a hair over 5 hours before needing to unplug and recharge it. So an hour more than the factory stated 4-hour runtime on battery alone. Type C could theoretically power it indefinitely if your laptop can supply that wattage and you're on AC power.Which leads me to the only real gripe I have about this screen, the lack of power input options. I get that Asus wanted to create a "one cable" implementation, but that limits how useful it can be. If there was a port on either side of the device, you can plug into the laptop on one side and use a power adapter on the other side. Or even a powerbank if you wanted to run it with your phone. They'd even be able to "overdrive" the brightness to something closer to the 300 nit range of most premium laptops.I plugged my Samsung Galaxy S8+ into it and screen mirroring worked exactly as I would've expected. So if you wanted to, you could charge both devices up fully and get a couple of movies in without having to use up precious mobile hotspot bandwidth (like if you were to tether to your laptop).