Samsonite Better Than Basics Backpack - Black

So disappointing. I was expecting new bag for school and work. Open it and out from wrapper theres some dirt on front like sticky dirt and inside the bag theres this orangey slime residue

Great quality strong built perfect for 16 inch laptop and compact sized.

Great, compact, useful. My bro loves it!

The backpack arrived yesterday with the main Zipper busting open.I reported to Amazon in 5 minutes and by the time I was on the phone I found another Zipper defective.This is Samsonite Quality?! The brand name I have been using for 30 years?!and also the backpack came with 3 different product labels which looked like from second hand store…I will return it

I really like this backpack. It has a sleek, simple design, the zippers are super smooth, and it's very comfortable to carry. The laptop compartment is padded and the fabric feels sturdy and substantial. I'm using it for work now, but I'm looking forward to taking it as my personal item on my next trip. However, there ARE a couple things I would change. For example, I do wish it was slightly lighter (the specs on the samsonite website say it's about 2lbs) but it's not as heavy as the OGIO backpack I got from my job (3.2lbs!). The other thing I would probably change is to make the laptop compartment a little thinner and to give the main compartment a little more space, but my laptop is a 14" so that may not be an issue for a lot of other folks. I can fit my laptop, notebook, and a few file folders or a book or something in there if needed. I also didn't love the samsonite logo on the front so I covered it with a button. With those minor details, I would probably rate it a 4.5, but none of it is bad enough to take off a full star. UPDATE: I’ve been using this backpack for about three weeks and I’m starting to experience issues with the zipper on the laptop section busting open. I don’t keep it overfilled and my laptop is small and lightweight, so I’m not sure what the problem is. Updating to 4 stars for now. UPDATE: Well, I'm still a bit frustrated with the zipper issue, but the good news is, If you DON'T use the laptop compartment for a laptop, I don't seem to have a zipper issue. So I put my laptop in the main compartment and then I use the laptop compartment for other things, like loose papers for a meeting, or sometimes and extra shirt for after work, etc. It's kind of annoying to have to do this, and obviously a design flaw of the backpack, but it's so comfortable to carry that I'm willing to use a workaround to solve the issue.