Is the tip breaking problem a very serious one? Or can I just go ahead and buy the lip liner?

Do not roll it all the way Just show the tip'

Can the cap be secured onto the other end of the pencil?

I have the red NYX lip pencil. You can put the cap on the opposite end while you’re using it. The cap attaches to about a half an inch on the other end of the pin which stays on and it’s very secure. Hope this helps.

Hi there! Thank you for reaching out about our Mechanical Lip Pencil in the shade. This shade of red is an warm red with orange undertones, it is a beautiful color that will compliment any red lipstick. This liner is creamy, and richly pigmented that will stay on your lips all day. We think you will love it!! xoxo

hi good day i purchase this but i never recieved it even thou i am seeing that it was delivered please assist

That also happened to me. I wrote an email to Amazon, they said that the package was stuck and it arrived 3 days after

Desertcart Logo

Deliver to GERMANY

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.