GreatCall GreatCall Paperback Book - Red

I got this phone for my lady friend's Mom. I think this is a great device, the sound is wonderful, very easy to use. What they don't tell you: many different plans to choose and unless you setup your phone online ( which I tried several time @ $25, you must set it up with an agent @ $35. The phone is low priced @ $48 and is feature packed. The minimum ( cheap) package is $14.99 but it's only 300 minutes and three hundred texts. I move her to unlimited talk and text for an additional $5. The gentleman I spoke with was great; he tried hard to upsell me to the next higher package. So it's up to you. And Lively only runs on their network. My friends Mom stays home, it gets signal so no worries!Fantastic phone

The Jitterbug 2 is not compatible with Consumer Cellular. You’d need a SIM card. Setup took under 5 minutes. Porting over a number can take up to 2 business days.

Complete Disaster for Elderly Users – AVOID This Phone! I regret upgrading my 92-year-old mother’s flip phone to this “new and improved” version. The previous model worked perfectly for her—she could simply open the phone and it would ask, “Who do you want to call?” She would say a name, it would confirm, and then dial. Simple and effective, exactly what she needed. This “upgrade” is a nightmare. Instead of keeping the user-friendly, straightforward design, this phone now tries to force the use of Alexa as a "smart" assistant. The setup process alone is a maze. You have to link the phone to an Amazon account, then connect it to the Alexa Lively Skill, log into Lively, name the phone, and then go back to the phone and finish the linking. Even after completing all these steps, the Alexa skill might work some of the time, but only if you give a convoluted command like, “Alexa, ask Lively to call...” and then finally say the name. This is beyond frustrating for a tech-averse elderly person! This phone is supposed to be designed for people who don’t want, or cannot deal with, complicated technology. But it’s riddled with issues. After spending three hours on the phone with Lively tech support, I managed to get it working… for about 10 minutes. Then it inexplicably stopped. I called support again, and we had to unlink and relink everything. It worked—for a short time—only to stop again. This phone is absolutely unreliable. To make matters worse, when we tried to revert back to her old phone, we learned that Lively no longer supports it! So now we’re stuck with a phone that is essentially unusable for my mother, who can barely see or operate a regular smartphone. If you are considering this phone for a senior, especially someone with visual impairments or minimal tech experience, DO NOT buy it. It’s not just frustrating; it’s completely unfit for the purpose it’s marketed for. This phone is a waste of time, and I regret the decision to upgrade. Avoid at all costs if you care about functionality and simplicity!

My 90 year old mom had the first Jittlerbug flip phone, not smart phone, which unfortunately is no longer available. This phone is much too complicated for her and has too many options. There are too many steps in order to make a phone call. There is no ability to change the screen or alter it. This is useless for her. I'm giving it 3 star not necessarily because my mom cannot use it, but that it is not intuitive for many seniors. So sad the original flip is no longer available. Mom needs a phone to make phone calls and nothing else.

We are the hold out of needing a cell phone ! Then we changed apartments in te same building We could not do a simple apt number “post office needs verification “ switched cable location of tv “need cell” for verification! We are very happy with our choice of phone it is simple ! Would you believe you even talked to a Human person😊