AGM M9 2G Rugged Basic Phone, Large Button Mobile for Seniors & Kids, IP68/IP69K Waterproof, Drop-Proof, Large Fonts, Fast Dialling, 3 Card Slots, FM Radio, Torch, 1000 mAh Battery

In my continuing quest to avoid the 24/7 connectivity and instant answers a Smartphone provides, I bought this phone as a replacement for my weeny Nokia. It's nice to have a phone which is a bit more substantial and weighty. I live in a very rural and hilly area and intitally I did have a problem with the 4g signal - once I switched the network type to 3g/2g Dual Mode I got a far better signal - 4 bars rather than 1 to 2! I did this by Settings / Connections / Network Type / 3g 2g Dual Mode. Lovely and clear now for me and for people I call. This phone is very easy to use and is just right as a tool for calls and texts.

A little expensive and slightly larger than what I was looking for, but it is tailored to olde people. Battery a bit of. Disapointment as it seems to last less than a week with 2 sims running and only a few phome calls. In comparison, my previous phone, Q Mobile purchased in Pakistan in 2014, still gets at least 10 days and is considerabl smaller build though the screen is about the same size. One interesting "hidden feature" is that there is a Opera internet browser that I can only open by clicking links received in text messages. I have no idea if there is any other way to access it as I cant find it mentioned in the menu anywhere.

This item seems to be indestructible, it went through a washing machine cycle, no spin and lived, it still works. Fantastic.

The instruction manual that came with this phone was generic rather than specifically for the model, and was so scant in information that it is hardly worth the paper it is printed on! The phone's menus are not self explanatory or intuitive, and are peppered with jargon which makes the functions indecipherable. It might be a good phone given a proper instruction manual to show me how to access its function: as it is, it is virtually useless. (Edit: a friend who uses a smartphone suggested that this phone looks to have been back engineered from smartphone tech, and its use is intuitive and simple for anyone accustomed to smartphones, but not for the elderly/techno-averse consumers at whom much of the marketing spiel is aimed!) I have trawled the manufacturer's website looking for customer service, or a way to order a proper user manual, however their website only offers merry-go-rounds that invite me to contact customer service but never provide a working link to said customer service, every link only leads to more invitations to contact customer service, or to look at adverts for the product I just bought! Not a good buy unless you are, or have, a smartphone savvy youngster who can explain how to use it.

A decent phone but the battery life is poor for a feature phone. Don’t get much more than a day of charge.

AGM within a few days promptly.sorted out my dissatisfaction with the first mobile.which I'm truly grateful. Their communication with me was 5 star.this new phone charged, all seals were intact,etc. So I'm very very happy with the final outcome & there top response. Thank you AGM

Great phone, very solid and robust. Love that it’s more waterproof than normal phones. Big buttons and the sound is great. Exactly what I was looking for as my mum needed something simple to use and that she could hear well. I’d definitely recommend.

I have had this phone for 6 months now and the battery life has definitely gotten worse. I only use this phone very once or twice a day for calls only and at the start the battery lasted 4 full days on a charge (which was good) it now lasts less than 1 day on a full charge!I’m not optimistic this phone will be any use in another few months. I’ll avoid in future.