Add-on Baby Camera Unit, Baby Monitor Camera, eufy Security Video Baby Monitor, 720p HD Resolution, Ideal for New Moms, Easy to Pair, Night Vision, Long-Lasting Battery

Overall, great product and works great. Unfortunately, my add on unit came with old firmware installed so the pan/tilt functions were not working. The seller was responsive and assisted me indicating that the firmware update should fix the issue. I did the update to ensure the monitor and camera had the latest firmware. Once complete, everything worked perfectly. Highly recommend checking this before you install to save yourself some steps.Camera works great, picture is nice and clear and the monitor has great range. Our old monitor struggled to keep a signal when we were on the other end of the house. This one works like a charm.

I like many others had issues pairing the add on camera. I called customer support and they were very helpful. If your camera doesn’t pair easily as thie instructions explain go to the Eufy support website, find the updated firmware files, drag just the camera firmware on to your desk top, then copy it into the camera when plugged in to your computer. The file that is in camera will update and close when downloading is complete. Eject the camera a try pairing again. If that doesn’t work try updating the monitor’s firmware the same way. Then try pairing again. Hope this helps!

This was a great addition to our set up and adds additional flexibility. We keep one camera permanently next to the crib. This one we treat as portable, moving it if needed to our baby's play or nap spaces. Since I bought the cameras and monitor at different times, I went ahead and updated all of their firmware to the same version. This took a little while but wasn't terribly complicated. Now the whole system works flawlessly for our purposes. I do wish the resolution was a little higher, but overall we are pleased. Recommended.

Update (April 18) - Eufy's firmware update bricked my monitor (see picture) and Cheryl at Eufy's response was to tell me "In your case, so glad that the separate monitor can be purchased on Eufy official website and please assured that a new monitor will resolve the issue".So much for Eufy's previously stellar customer service. YMMV but I'd be careful buying this since your monitor will need to be on the exact same firmware as the camera and if Eufy's software messes up your monitor, they'll probably tell you to buy a new one instead of doing the right thing and fixing or replacing your existing monitor. Not only is this bad for e-waste but it's also highly unethical imho.I recommend buying something else! This will be my last Eufy purchase and once my spotlight cameras and other Eufy devices conk out, I plan to replace them with other brands who will stand behind their product and have better software control. I was already mad that the Eufy security app sends constant ads for their security service and other devices and this situation made it worse.Original Review - I purchased this camera to use with my Eufy T8300 baby monitor system. This camera wouldn't connect to my existing system so I updated the monitor firmware following the instructions from Eufy's website.Now my baby monitor is stuck on a single screen in Spanish (I think it says no camera is connected) and won't even let me get into or cycle to the option to change the language & add a camera. I can't do anything with it and now thanks to Eufy, even the baby camera I had is non-functional.There's no easy way to reach out to Eufy either. I have to wait until Monday and hope that I'll be able to get someone thro' customer support who can help. This is disappointing. I have a lot of Eufy devices including their spotlight cameras and I was not expecting trying to add a camera to my baby monitoring system to result in me losing even the system I had leaving me without any way to keep an eye on my little one.

This is one of 3 cameras that I have for this baby monitor, and I will always recommend this monitor/camera combo to friends or family that are having children. I’m going on 3 years now of the same cameras, and just needed a new one for a play room. Love that it doesn’t need Wi-Fi. Customer service is fantastic and firmware updates are easy to install.