Waykar 158 Pints Crawl Space Dehumidifier with Remote Control up to 6,500 sq. ft., Dual Duct HVAC Commercial Whole-House Dehumidifier for Basement, Industry Water Damage Unit - 5-Year Quality Coverage

I purchased this unit about a year ago. The unit is solidly build with a metal frame and metal sides. Compared to my older floor based dehumidifier this unit throws a great deal of air, making it ideal in large room or crawl spaces. The unit is meant to hang from the ceiling so I just went to a big box store and purchased some threaded rod and hung it from the rafters. It worked great and you could easily make it perfectly level. The unit came with the humidity sensor on a long cord and the control unit on a long cord. At some point I will mount the control panel outside my crawl space but for now i just leave on top of the unit. After about 11 months I has some technical issues and support, while over email, was very good. They asked detail questions and provided detail instructions on how to resolve which included pictures and at one point even a video. I am still very please with my purchase.

Brief summary: Humidity bad. Waykar good. Long winded version: I’ve been running a Waykar upright dehumidifier in my workshop for three years now. I’m down near the Gulf coast and the humidity stands outside the door waiting to punch you in the face and kick your teeth in as soon as you step outside. Unfortunately, it also causes steel to rust. A lot. Badly. And I have way too much money invested in tools and old Land Cruisers to allow that thief to corrode my stuff. Hence the dehumidifier…sorry, I got a bit distracted there. Anyway, after three years of continuous operation the poor thing quit dehumidifying. It still runs and all, but it quit drawing out water so I contacted Waykar customer service via email. They responded very quickly, asked some questions, had me run some tests to troubleshoot, and ultimately determined that it was low on refrigerant. Unfortunately, most small fridges and dehumidifiers are not designed for servicing because the service would cost half as much as the unit, so it’s pointless. However, Waykar recommended this slightly smaller unit so I went to Amazon and snagged one. I know, you’re wondering why you’re bothering to read such a rambling review. I apologize. Some shipping damage but it’s a work piece, not a show piece, so I figured I’d see if it works before going to all the effort to return and exchange. Zero problems! The unit runs perfectly and within 3 minutes had dropped humidity by 1% in a 3600 sq ft shop. The shop is pretty well sealed with two large overhead fans to keep air moving. Within 10 minutes it was down by 3% and in 15 minutes down from 31% to 26% where it automatically kicked off (my setting). LIKES: Dude. Super easy to use. The operating manual makes sense, is well written and covers everything, but the controls are intuitive. Quiet - now it’s not silent by any means, and I can hear that it’s running when I’m across the shop from it, but it’s not loud. You can have a conversation directly beside this thing without raising your voice. I’m also a biggo fan of the fact that it has both a continuous gravity drain and an automatic pump drain if you’re using it under a house. We don’t have basements in Texas, but the feature is cool. And finally, the gravity drain port is same size as the inside of a standard garden hose. I cut the end off an old hose, pushed the cut end over that drain port and routed the other end to a bulkhead fitting through the shop wall so it can drain outside and never have to touch it again. I like. In case you couldn’t tell.

We purchased this Waykar dehumidifier in September 2021. The unit received was in immaculate condition and has always worked well, keeping our basement dry and odor free. Must say that the device does not contain a water tank which makes it very compact. The air filter is easily cleaned with a vacuum cleaner or under water. To get it working, simply press the start function then set the desired humidity level on the touchscreen and you're done! really easy to use. This dehumidifier is mostly designed to be connected to an existing home ventilation system or can be used as is without any problem like in our basement. I should mention that a few days ago the device started showing signs of frost on the heatsink. So we contacted Waykar and Bonnie from customer service got back to us right away. Customer support is fast, efficient and above expectations. When registered within 14 days of purchase, the warranty increases from 1 year to two years. We have no hesitation in recommending this product.

The unit itself is impressively built and very heavy, I had to have it delivered specifically to the crawlspace for my home where it was to be placed. The unit has performed well, easily keeping the recommended 50-60% humidity that the crawlspace should be at, without any issues. Having both the gravity drain and pump as options for draining helped, as I can use both due to the area it's in. This ensures it won't potentially ever fill or overflow. The unit is still performing well, having bought it in June, but I did have the control panel display the 'EC' code. This required contacting the company. I was astonished at how quick their responses have been and their support through the troubleshooting. While the unit is functioning, the panel does not correctly display the humidity and temperature of the area while their (separately bought) control panel external control does indeed display the correct current conditions. They offered a replacement motherboard, but after discussion with them we are going to replace the whole unit. Considering the weight and size, I was pleased to discover that their shipping cost (since it has been many months) was absolutely much lower than I expected and I am working with them to get the new unit shipped and in place. Overall I can highly recommend this company for their quality and response in customer service, as well as the ability for the unit to continue working even with a detected internal error.

### Update 2 ### Received my replacement unit within 5 days of my requesting same. Waykar Customer service kept me informed of the process every step of the way and shipment arrived right on schedule. Unit I received was brand new with a manufacturing date of March 2022. Even this was above and beyond what I expected. I thought I would have received a refurbished unit and not a brand new one. I was able to simply disconnect the cables and duct work from my old unit and put the new one in its place; and once power was turned on it took only a couple hours to be down to my desired RH setting. Unit has been working flawlessly to keep my crawl space dry once again. Thank you Waykar customer service for all your help. ***Update: After working perfectly at keeping my crawlspace dry for 20 months the unit has had issues with frost buildup at the air intake. Upon contacting Waykar customer service and explaining the problem I was experiencing, they responded overnight and requested I perform a sequence of events and take pictures to help them determine what the problem may be. Upon completing this task and provided them the information they, once again, responded overnight and offered me several options to repair/replace my defective unit. I was very happy with how quickly and congenially their customer service helped me with addressing this issue and look forward to a quick turnaround on my replacement. I would still recommend this Waykar product to anyone who is looking to combat moisture in there crawlspace. ************ The thing that sold me on this unit was the large capacity and excellent price. The specs for this unit was much higher that other manufacturers costing hundreds more. The unit arrive quickly (Amazon Prime) and in good condition. This unit was replacing another dehumidifier from another manufacturer from 5 years ago in our crawl space. Some of the big differences I liked about this new unit was the remote control panel, remote humidity sensor, and the ability to use flexible duct work to redirect the exhaust side of the dehumidifier. THe installation was relatively simple with the only effort required to remove the old unit and lift the new unit up on the mounting bracket to hang it from the floor joists under the house. With the 10M remote cable I was able to run it out of the crawlspace and onto a inside wall of the Garage for easy monitoring. The old unit was installed a good 20 ft under the house from the crawlspace entrance and had no way of knowing if it was working or not. I really liked hanging the remote humidity sensor away from the unit more close to the middle of the crawlspace. THe only additional item purchased was a 20ft 6 inch flexible duct that I connected to the exhaust on the unit and had the discharge go further back into the crawlspace, which in my opinion made for much better airflow to remove more moisture in the crawlspace. I set the humidity level at 45% and check the control panel on a regular basis, since it is easily accessible from my garage, and I have seen the level rise to as much as 48% and within a short period of time lower down to 43%. On average it fluctuates around 45% as I would have expected. So, all in all the unit performs as advertised and I would recommend to anyone needing a crawlspace dehumidifier.