Waterdrop 17UA Under Sink Water Filter System, Main Faucet Under Counter Water Filtration System, Reduce Chlorine, Lead, Bad Taste & Odor, 3 Years Ultra Long Lifetime, USA Tech

This is a great filtration system. Easy to install, easy to switch out filters. The filtration speed is good and the water tastes great. Their customer service is especially good. They were very responsive and sent me a new unit quickly when something broke in mine.

Problème de plomb dans l'eau et odeur de chlore importante, tout est réglé. Nous utilisions un filtre de type Brita auparavant, vraiment rien de comparable avec ce filtre sous l'évier. Facile à installer (genre 5 minutes), la pression d'eau est excellente et l'eau qui en sort est cristalline, sans odeurs et sans plomb mais n'a pas perdu toute sa saveur, l'eau ne goûte pas l'eau stérile comme certaines eaux filtrées. Je vais en installer un au chalet également. C'est vraiment un super produit. Je recommande fortement.

The first one a bought worked flawlessly for 3 months and then it would stop the cold water when I opened the faucet to full. I could only open the cold about 30% or it would rumble and shut off. I went through customer service where Carina and Tania helped me troubleshoot the problem and see if a solution could be found. Since the problem couldn't be resolved, they sent me a whole new unit and I'm pleased to say that it's working like a charm again! Water tastes great and without any further issues, we're looking to becoming long time customers. It's seriously easy to install and the filters are rated to last 3 years, saving you so much money over the Brita system we has before which is more costly as you have to buy filters every 3 months. We highly recommend this product and like I mentioned before, Waterdrop has great customer service with quick responses and excellent communication.

Very impressed how easy it is to install and how well it works, much better than Brita filters

I have purchased several of these products and they work great. What stands out is the exceptional customer service provided. Karina was especially helpful in ensuring I was fully satisfied with my purchase. Even when I was slow to reply, Karina made sure to follow up to make sure that I was satisfied with my purchase. She was very thorough in her explanations for what may have been causing my issue. Because of the information provided, I was able to make an informed decision on the offered solution(s). I truly believe Karina went above and beyond in the customer service provided. Bottom line is that you can't go wrong with a purchase with a purchase from Waterdrop was they will ensure that you are completely satisfied with your purchase.