While Anki has ceased product development and manufacturing, Anki has stated that it will provide long term support to maintain the operation and functionality in the existing products and apps. A self-serve Help Center to assist in getting the most out of your product has been implemented by Anki. Regretfully there are no agents available but Anki have indicated that they will be monitoring cloud operations for Anki accounts and Vector.
P**T
Bad batteries/Reverses Direction
Your browser does not support HTML5 video. Car batteries wouldn’t hold a charge on first one.2nd kit came with missing pieces... took missing parts from first set per Amazon... additionally cars randomly reverse direction ... see video
A**R
misleading
my kid wanted this anki kit so much. We bought it, and the Anki is good, but double the cost of the other set (he didnt notice) just because of the key tracker separate item. WHAT? I want to return the whole thing. Amazon, please let me return the key fob and get a 50% refund!
M**I
It works!
The boys (10 and 12) love it! Needed no help from me to get it going. And it works. So I love it! Super easy to build, change, put away.
L**S
Looks cool but not worth the money
The track and cars look super cool. The track was easy to put together. The idea of using our phones to control it is fun, but the cars would lose connection without even making one trip around the track! We tried cleaning the tires, making sure the charge was full, switching phones, and nothing worked. Very frustrating.
N**E
Doesn't work
The cars aren't holding their charge and my son can't even play with his new gift. I would not recommend this item.
A**R
Defective
One of the cars will not work. I ordered two new ones and they work. How do I get a replacement?
M**E
Not worth the money, doesn’t work
The cars go around track one time then they go off the track. Battery does not hold a charge.
Trustpilot
2 weeks ago
4 days ago