My scales won't connect with the app?

I changed to this scale as the previous one was having problems connecting. This has worked flawlessly upto a year. But now just after a year, I'm having this problem. I have deleted the app twice and reinstalled it, remove the batteries and reinserted them but problem persists. I can't help being synical that this is deliberate, to force us to change the model.

I have had these scales 6 months and now they don’t work properly! If the scales move an inch by weight can change by 3lbs?!

It could be more to do with your flooring, I always have the scales in the same place when I weigh...I believe it could be the same for all scales

I've linked to fitbit, but it's not showing in my fitbit app. Where does it show the info?

It will shows in mobile. Download app related to this weight machine.

Why does the App show me hundreds of email addresses very similar to mine - including my full name?

You must be talking about when you enter your email to login - from what i can see at this point it's simply the app predicting the email suffix e.g @gmail, @hotmail, @live, it will change the email prefix (the personal part) as you type, as you are the user entering the information.

Insmart Bluetooth Smart Fat Scales For Body Weight With App

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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€ 53.77

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Sold byAmazon GERMANYDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

📈 Elevate your wellness game with data-driven precision!

PRECISION YOU CAN TRUST - High-quality 6mm tempered glass with 0.05kg accuracy and 4 sensors for consistent readings.
SEAMLESS BLUETOOTH SYNC - Effortlessly connect to FITDAYS app and sync data with Fitbit, Apple Health, Google Fit & Samsung Health.
SLEEK SAFE SMART DESIGN - Rounded corners, self-illuminated LED display, and CE/FDA/FCC certified for peace of mind.
FAMILY FRIENDLY UNLIMITED USERS - Supports unlimited profiles so everyone stays motivated and accountable together.
COMPREHENSIVE 13 METRIC BODY ANALYSIS - Track weight, BMI, body fat, muscle mass & more for a full health snapshot.

The INSMART Bluetooth Smart Fat Scale offers professional-grade body composition analysis with 13 key metrics, including BMI, body fat, muscle mass, and metabolic age. Featuring a durable 6mm tempered glass platform and four high-precision sensors, it delivers accurate readings up to 180kg. Its Bluetooth 4.0 connectivity syncs seamlessly with the FITDAYS app and integrates with major health platforms like Fitbit and Apple Health. Designed for unlimited users, it’s perfect for families or fitness communities aiming to track progress and stay motivated. Certified safe and stylish, it’s the smart choice for modern health monitoring.

Specifications

ASIN	B07Q9PS28M
Best Sellers Rank	3,038 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 4 in Body Fat & Body Composition Monitors
Brand	INSMART
Colour	Black
Customer Reviews	4.4 4.4 out of 5 stars (33,449)
Display Type	LED
Form Factor	Flat
Included Components	Body Weight Scale
Item Highlight	Digital Bathroom Weight Scales for Body Composition Analyzer, Body Composition Fitbit Scales for Fitness BMI,etc.(ST/LB/KG)
Item Weight	1 Kilograms
Manufacturer	INSMART
Manufacturer Part Number	FG260
Material	Tempered Glass
Measurement Type	metric and imperial
Model Number	FG260
Number of Packs	1
Product Warranty	Defect does happens occasionally on products due to either shipping damage or inspection mistakes.If you received a defective scales,pls do not worry,just contact us at first time via the "contact seller" entrance of your order ,we will resend a one to you asap.
Readout Accuracy	+/- 0,05 kg
Recommended Uses For Product	Adults
Room Type	Bathroom
Special Features	Bodyweight, Precision Balanced, Bone Mass, Body Mass Index, Basal Metabollic Rate, Body Fat, Smart, Muscle Mass, Large Display, High Weight Capacity, Non Slip Plateform, Portable, Auto Shut Off
UPC	793811643800
Unit Count	1.0 count
Weigh Scale Type	Counter Scale
Weight Capacity Maximum	180 Kilograms

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€ 53.77

Duties & taxes included

In stock

Sold byAmazon GERMANYDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to GERMANY.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Fantastic experience overall. Will recommend to friends and family.