Question 1

Are there replacement brushes, pads and accessories?

Accepted Answer

Thank you for your support of our Robot Vacuum .

If you need accessories, please search the following ASIN on Amazon to purchase original accessories.

Side brush and filter: B09QMGQ48H
Mop Pad: B09QMG1FJP
Accessory set: B09QMFFB41
Water tank: B0B7MGQYTF
Dust box: B0B7MBWP7K
Adapter: B0B7MFNXGG
Charging base: B0B7MDDH8W
Remote control: B0B6P4QKLT

Some accessories are out of stock and are being restocked. The expected release date is mid December and late December.
Our Robot Vacuum have a one-year warranty. If you have any questions, please contact us .（us-customer.br@robotvac.cn）
We are committed to pursuing the best shopping experience for our customers.
Best Regard

Question 2

Where is the wi-fi button? it says to press it for 3 seconds as part of them connection process. i can't find it anywhere.

Accepted Answer

Thank you for your support of our Robot Vacuum .

Long press the power key for 3s to start the machine, long press the recharge key for 3s, hear the voice prompt (after a drop), and the machine enters the fast connection distribution network mode.
The specific networking steps can be operated according to the video.
Our Robot Vacuum have a one-year warranty. If you have any questions, please contact us .（us-customer.br@robotvac.cn）
We are committed to pursuing the best shopping experience for our customers.
Best Regards

Question 3

Where are instructions to setup with Alexa for voice commands. I can find nothing about this useful

Accepted Answer

Thank you for your support of our Robot Vacuum .
You can search the following link, which has voice command operation prompt.
Link:     https://support.tuya.com/en/help/_detail/K9psi68xxmmg0
Our Robot Vacuum have a one-year warranty. If you have any questions, please contact us .（us-customer.br@robotvac.cn）
We are committed to pursuing the best shopping experience for our customers.
Best Regards

Question 4

I cannot connect this vacuum to alexa, i can connect to tuya and connect tuya skills to alexa but alexa does not work with the vacuum. how?

Accepted Answer

Thank you for your support of our Robot Vacuum .

(Q1)How do I connect an app/smart device to Alexa?
1. Complete the product networking configuration in the App
Follow the in-app guide to complete the networking configuration
Note: Change the device name in the App to a name that Alexa will recognize, usually an English name such as "bed light".
2.Configure the Amazon Echo device
If you have already configured Amazon Echo, you can skip this step, the following instructions are for iOS clients.
A.Make sure your Amazon Echo device is powered on and connected to a Wi-Fi network.
B.Open the Alexa App on your phone, sign in successfully, click on the menu in the upper left corner of the Home page, select "Settings", and click "Set Up a New Device" to set up your Amazon Echo device.
C.Select your Amazon Echo device type and language for networking, follow the instructions and press and hold the dot on your device until the light turns yellow, then click "Continue" to connect to the hotspot.
D.After connecting to Amazon Echo's hotspot, return to the page, then click "Continue" to enter the next step, select a Wi-Fi network, Amazon Echo will take a few minutes to try to connect to the network.

(Q2) You can view the attached video on how to connect to Tuya APP

Our Robot Vacuum have a one-year warranty. If you have any questions, please contact us .（us-customer.br@robotvac.cn）
We are committed to pursuing the best shopping experience for our customers.
Best Regards

MAMNV Vacuum and Mop Combo

Details

Beschreibung

Haben Sie eine Frage? Sehen Sie, was andere fragten

Häufige Fragen