The Yacht Guru's Bible: The Service Manual for Every Yacht Paperback – March 1, 2015

Alene Keenan is a seasoned yachting pro, and I'm thrilled she came out with the ultimate on-board bible to help interior yacht crew of all levels deliver top-notch service. In fact, exterior yacht crew will also benefit from the high service standards Alene promotes and teaches in The Yacht Guru's Bible. I have also written a career guide for yacht crew professionals -- it is very much focused on how to get started in the industry. But my book merely covers the basics of what Alene then takes to the next level in terms of on-the-job know-how. This is why I tell all my readers that while my book may help them GET their first job, they'll need Alene's book to KEEP that job, not to mention EXCEL at it.If you've been hired as an interior yacht crew member, or if you're searching for your first stew job and want to gain an edge, do yourself a favor: BUY THIS BOOK and keep it within arm's reach at all times. Alene delivers the detailed, "how-to" advice that will get you through even the most stressful situations, whether it's in guest services, laundry/linen care, housekeeping, or floral arranging. And trust me, with over 20 years of experience, she has earned the title of guru!Thank you, Alene, for sharing all of your experienced wisdom. The Yacht Guru's Bible is an invaluable resource for our industry!

Alene Keenan has truly set the standard for yacht service in her book 'The Yacht Guru's Bible'. It has been a grey area until now. Being a Yacht Stewardess myself, I find this manual invaluable. I have used it has a learning tool to teach junior crew members. I believe all interior crew should be required to read this guide. Both insightful and enjoyable, it is a platform for private service. This information is transferable from yachting to private estates to boutique inns. Anyone looking to learn the art of service will be pleased with this book. Alene has infused her words with elegance and poise. I raise my glass to her.

While this book is full of useful information, I personally found it was missing a few things. I was hoping for more of a description of the day-to-day life of a steward/ess, that I could present to newbies and also refresh my own memory a bit. I think it could be improved by adding more detail about actually being a steward/ess, including his or her roles and responsibilities in the crew and a bit more detail on guest service, set ups, and interactions. Even some general breakfast/lunch/dinner setups would be helpful, as well as general examples for lists like pre-guest arrival, provisions lists, things like that. Or even a list of what to pack before leaving home for a new steward/ess off on his or her adventure to walk the docks. I know it is boat and guest specific, but I think that could be really helpful to new crew who might not be as well versed in fine dining and five star hotels. I also found it a bit out of date, with no information on topics like using technology to help with inventories, music, and movies. That being said, it did have good information that will always be useful, I just think there are more topics to expand on.

This is book such an incredible insight into the world of yachting and the people who work within the institution.I could hear Alenes beautiful voice as I read each and every word.Alene shared so much wisdom and valued knowledge and this guide ( bible ) could be used to gather all the information one would require in the industry from entry level, or for the seasoned sailor.Her book has not left my side and is already worn with use.Incredible read and amazing work.Thank you Alene, once again..

This is a go to for any Stewardess in the yachting industry. Highly recommend this to anyone looking to get their foot in the door or to simply advance your knowledge if already in the industry. I had the amazing opportunity to meet with Alene and she was nothing short of amazing. She took the time to answer my questions and work with me to get my confidence back to take on a senior role. Thank you!!

I love this book. It is very informative! Alene Keenan is a natural !

Its only a reference to tell you what other books to buy

Great book for anyone in the Yatching industry !