Dell WD19TB Thunderbolt Docking Station with 180W AC Power Adapter (130W Power Delivery)

great replacement, just like the original, appears new Dell product,

Works exactly as described. Strongly recommend.

This WD19TB Dell Thunderbolt docking station was sold as a new item on Amazon.com in March 2024, with the seller identified as Dell Technologies (purchased 27 Mar 2024). I spoke with Dell Customer Service rep today who verified this item was manufactured 5 years ago with the manufacturer's warranty expiring four years ago. Dell will not assist with repairs or replacement of this 5-year-old product. Amazon.com help functions refer me back to Dell (as the seller). Amazon.com will not provide repair or replacement services for this most likely remanufactured product Amazon sold as new "5 years" after it was initially manufactured. Amazon is responsible for products sold and the manner in which they are advertised and sold on their website, and as such should provide a refund for this misrepresented old product being sold as a new product, already out of warranty at the time it was sold.

This docking station is NOT new. The description clearly markets the product as new, but it is very obvious it is a used/refurbished product without any documentation and product being scratched, dusty, etc. Aside from the misleading description, the product does function as expected. Currently using with an Alienware M16 laptop along with a monitor and speakers. Having a power button on the docking station is a plus. Four-star rating because of the inaccurate marketing.

I got this dock to replace my WD19... the TB version allows you to run triple monitors with the laptop closed... the USB3 version does not (Dual only, + laptop screen as far as I could figure).Given my triple monitor setup, my desk got pretty crowded so I ended up drilling some 2" holes into the desk, installing grommets, and routing cables. With all that, I wanted to get the dock off my desk top and under the desk. It had two mounting holes designed for the Dell mounting kit.Well, don'tcha know, I can't spend $30 on a mounting kit when I can MacGyver my own for $15. Here's what I did:The mounting holes in the dock are M2.5. So you need a tiny diameter screw to mount it. 2 screws in fact.I got a 12 inch piece of aluminium bar from Home Depot and drilled 2 holes, 88mm apart for the two M2.5 screws. Then I overdrilled the holes to help recess the screws a little. On the ends of the bar, I drilled two larger holes that wood screws would fit through. I installed the bar to the dock (see pic), then screwed the whole assembly under my desk.I was pretty proud of myself, until I plugged the dock into the power adapter... It wouldn't turn on. I tried a different power adapter (180W, 130W) but no dice. Crap. I broke my dock... or did I?I took the whole assembly down and loosened the M2.5mm screws. When I plugged it back up, the fan started spinning. I remounted it loosely with wood screws, hooked up all my stuff, and it fired right up.Moral of the story: don't tighten the mounting screws too much. This thing's a little temperamental.

I purchased this docking station to run two 4K displays and a handful of peripherals from a Dell Latitude 7490 laptop with Thunderbolt 3. As an experiment I plugged in a 2019 15" MacBook Pro to see if it would also work. Initially I had an issue where both 4K displays were mirroring the same activity instead of working independently. The system preferences provided no solution (neither "Detect Displays" worked nor the "Mirror Displays" checkbox—it was unchecked). I reviewed my connections. I was using the two display port connectors on the dock to run the two 4K displays. After some Googling I learned this configuration will not work as both display port connectors are on the same bus. To run both 4K displays each must be on its own bus. I had an extra Thunderbolt 3 to HDMI cable on hand. After removing one of the display port cables then using the Thunderbolt 3 to HDMI cable, which is on a separate bus, the issue was resolved! Now I can simply plug the main Thunderbolt 3 cable that comes out of the dock into either the MacBook Pro or the Dell Latitude 7490 and all the peripherals connected to the dock work with either laptop. This is fantastic!

Several people have mentioned that they received used product for this item. Add me to the list. Is this all coming from this one seller, “Best Products Prime”? At the top of the product webpage is says “Buy New:”.My unit is not scratched but the power supply was loosely packed in the box. When I tried to register the unit with Dell, the support page indicated that the unit first shipped on July 07, 2020, and that support ended on Jul 07, 2023 (three years later).The unit itself works great. It does everything I was expecting and it was easy to setup. I hate to give anything but 5-stars to an excellent product, but shame on the seller.

I use just one usb-c connection on my dell laptop. It charges, has ethernet connection, mouse/keyboard (via 2 usb), and two display port monitor connections (extended desktop; both at 2560x1440). Works great.Note: it came in a sealed plastic bag, yet seemed to show minor use: small dime sized smudge, and corners showed some wear. Still, no performance problems after a couple of weeks.