ALEKO 20x10 ft Motorized Retractable Patio Awning, Remote Control Electric Motor & Manual Crank, LED Lights, UV-Protected Fabric Canopy Shade for Deck, Backyard, Porch - Forest Green

This thing has been fantastic. Good assembly instructions. We lost our good shade trees to hurricane Helene and our deck is usable again.

UPDATE: nothing has changed from the below. Aleko has no solution for the problem yet they won't give me a refund. They sent a new spool (which is not the problem) and a new front bar (which is bending bc of the problem, so this new one will just bend too since the problem is not, and cannot, be fixed. I'd give zero stats if I could. AVOID ALEKO.This review is for the 16 x 10 awning with the half-cassette covering. This is specific to the half-cassette option, but not the one without the half-cassette (which is a covering for the awning canvas when it is retracted to protect it from the elements). The spool which the awning canvas wraps around when retracted sags in the middle due to lack of support in the middle. This causes the canvas to gather & bunch up as it retracts when closing the awning. This, in turn, creases the canvas as it rolls up and creates tension towards the middle, and this causes the end-frame to bow upwards (bend up) and creates tension on the arms, so the unit cannot be fully closed. I have worked extensively to attempt to resolve this with Aleko customer support, and while they have been responsive, the suggested resolutions to the problem have been ineffective and has taken over two months (so far). According to Aleko "the sagging could be caused by lack of a center support"...but, "since this is a half-cassette model it does not have a center support roller." They instructed me to adjust the pitch of the arms to compensate for it and/or to re-roll the canvas around the spool to tighten it up, but neither of these fixes made any difference (nor did any other suggestions made by Aleko). It is very clear to me (and I have a mechanical engineering background), that something to support the center of the spool would help, but it seems that the half-cassette version does not allow space for the center support that they provide for the non-cassette version. It makes me think that the half-cassette version should not even be offered for sale. Buying two smaller (like 8 foot awnings) with half cassettes would be the work-around for this, since those spools are shorter and would not require center support. I will provide a picture that shows the sagging, if I can. I am in the process of attempting to return it for a refund since the problem cannot be resolved and this product has a clear design flaw. I will update this after I work with Aleko on a refund or at least some money back on my purchase, which I am only willing to accept because it was such an effort to install it and has taken two months of back & forth with Aleko to try to fix it. Quite an investment in my time and effort, which I would hate to go through again, and taking it down and repacking it will be no easy task.

We live in CO. The sun can be brutal from 7 A.M. to at least 6 P.M.The Small sized spleen goes into the valance, that's not in the directions, we couldn't go back and change it by the time we figured out the problem.It took 4 grown men to mount it to the house, as it's Very Heavy when completed.The end where the cord is attached is very hard to finish assembly, as the pieces don't seem to align properly. It took us about 4 hours to put together. Then about 1½ hours to properly mount.If you're machanically inclined and have patience, this can be a great addition to your patio area. We enjoy the shade and the coolness it offers.We've already had to readjust the pitch, so make sure to close it during ANY wind or strong breezes.The lighting is perfect for us, it has a low and high setting.It is water resistant.The quality seems to be mid range, compared to the "big" companies.It all comes down to price and patience.

I purchased this as a present for friends of mine and had it delivered directly to their house, asking them to notify me when it arrived so that we could get it assembled one day then mounted, adjusted and working the next day.I was extremely impressed with quality of ALL components, I think the only plastic parts were the awning end caps. I was originally concerned when ordering, that the cassette may be made of plastic, but was pleasantly surprised to see that that was heavy duty aluminum also.The assembly and installation went quite smoothly (make sure that you stay strictly to the assembly order in the instructions) and had it assembled, mounted and operating in 4-5 hours from the FedEx delivery (that's with an hour rain delay). I was very pleased with the quality, ease of assembly, ease of mounting, ease of adjusting extend/retract limits an ease of adjusting the pitch/angle.As an extra note, since the remote uses 433Mhz radio signal, I can program it into my Broadlink IR/RF hub and control everything with Alexa.Thank you guys so very much for making this one of the best online purchase experiences I have encountered (and I've made thousands). You can be sure that I will be back for future purchases and will be recommending to others.Very Many Thanks,Micah Stimpson

One of the arms on the awning was bent and put on upside down which you could not tell until the awning was installed and you released the spring loaded arms. We paid $450.00 to have it installed so I guess we are out that money as it is not Amazons fault and Aleko has ignored our reaching out to them. Amazon was great in sending us a new one right away but we are not happy with Aleko not responding to us. We feel they should cover the installation cost of the first one as we will have to pay that again plus pay to have the bad one taken one taken down and disposed of. Not buying their product again.

Great buy on an awningGood quality and fits in a compact area of only 8.5 in from soffit to top of windowTake your time, 2 days to assmble and install