Question 1

I have a relatively large phone. what is the maximum phone and case thickness the vanmass mount can hold?

Accepted Answer

Absolutely compatible and secure, your family all could use our car phone mount. 
😊It is suitable for all 4-7 inch phones except the Samsung Galaxy Fold/Z Flip series. (The phone case’s thickness is less than 0.24inch )
(1) All iPhone: for 14/ 14 Pro/ 14 Pro Max/ 14 Plus/ 13/ 13 Pro/ 13 Pro Max/ 13 mini/ 12 mini / 12 Pro / 12 Pro Max / 12 / 11 Pro / 11 Pro Max / 11 / SE (2nd Gen) / X/XS / XS Max / XR /8 Plus/7 Plus/ 7/ 6s...
(2) Samsung: Galaxy S21 Ultra / S21+ / S21/ S20 Ultra / S20+ / S20 / S10+/ S10/ S10e/ S9 plus/ S9/ S8 plus/ S8/ S7/ S7 Edge/ Note 20/10/9/8...
(3) Google: Nexus / Pixel 4 XL / Pixel 4 / Pixel 3 XL / Pixel 3 / Pixel 3a XL / Pixel 3a / Pixel 2 XL / Pixel 2 / Pixel XL / Pixel...
(4) Huawei: Mate 40/ 30 Pro/ Mate 20/ P30 Lite /P40 Pro+/P40 Pro / P20 Pro / nova 3 / P smart/ nova 5T...
(5) LG: G6/ G5 / G4 / G Flex2 / V10.../ HTC One M8 / M9 / A9...Oneplus 7 Pro/ 6T/ 6/ 5T/ 5/ X, Moto G7/ Z3, Nokia 7.1/ 6.1, and other brands;
VANMASS offers the longest 36-month warranty (24 months more than other brands) and supports 7*24 hours of service. If you have any other questions, you can contact us in the following ways:
🍀 Go to the VANMASS product page and click the seller's name, click the Ask a question button.
🍀 Go to Your Orders, find your VANMASS order in the list, and click Get help with the order. Depending on your issue, Amazon will help you contact us if necessary.

Question 2

What has been upgraded for the new version?

Accepted Answer

We upgrade many in the suction cup, air vent, design, shockproof, quality, compatibility, function, temperature resistance and etc. Please see below for details:
1. [ Exclusive Air Capsule Silicone ] Our air capsule silicone on the inside clamps make the phone bear the collision even without the phone case.
2. [ Orignal fingerprint clamps ] The exclusive ergonomic fingerprint on both clamps design allows you to squeeze your arm to hold the phone firmly. More user-friendly and quicker.
3. [ Convincing Material ]  The industry-first one that adapts the aviation material “PTFE” (others: cheap plastic), so it could work well in highly harsh -40~194°F environments (Overcome other suction cups falling in extreme environments).
4. [ Firm Suction/Adhesion of Suction Cup ] We strengthen the suction and viscous forces of the suction cup ( 1.5 times Loads of others).
5. [ Compatibility upgraded ] The bottom tray can be extended 0.63 inches which is friendly to all mobile phones, including large ones, such as iPhone 12 11 Pro Max XS Max, Samsung Galaxy S20+ S10+ Note 10 9 8, LG, Google, etc.

VANMASS offers the longest 36-month warranty (24 months more than other brands) and supports 7*24 hours of service. If you have any other questions, you can contact us in the following ways:
🍀 Go to the VANMASS product page and click the seller's name, click the Ask a question button.
🍀 Go to Your Orders, find your VANMASS order in the list, and click Get help with the order. Depending on your issue, Amazon will help you contact us if necessary.

Question 3

Very interested. How to install it on the dashboard? Any tips or suggestions?

Accepted Answer

Thanks, It can be installed on the dashboard, windshield, and air vent in the car. 😃Install the suction cup directly if the dashboard is FLAT & SMOOTH.😃Please stick a 3M Gel pad before installing it on a textured or uneven dashboard. 
 😃Rinsing and air drying the suction cup regularly to restore the stickiness.
✨✨Please refer to the video. ✨✨The installation steps are as follows:
Step 1: Find a flat and smooth dashboard, clean the surface with an alcohol swab or a damp cloth, and wait for it to dry.
Step 2: Place the suction cup on the dashboard (wipe the surface first), firmly press the base of your mount to the surface, applying pressure to the suction cup. While still applying the pressure, press down on the locking lever to lock the suction cup in place.
Step 3: Wait 3 hours to make sure the suction cup's glue (at the bottom of the suction cup ) fully adheres to the dashboard.
Step 4: Loosen the knob to extend the telescopic arm. Adjust the angle, and place your phone.

⚠⚠ATTENTION ⚠⚠
①【Textured & Uneven Dashboard】The dash pad is for one-time use. Before mounting the suction cup on a Textured or Uneven Dashboard, please press the pad hard for 1min and let the dash pad sit for THREE DAYS to have high stickiness.
② 【Removal of the suction cup 】Please grab the small tab under the lever on the rubber part with steady pressure so that you could peel it loose from the mounting surface.
③ 【Wash the suction cup regularly 】Rinsing and air drying the suction cup and pad after using it for a long time can restore their stickiness.
④ ❌【Inapplicable dashboard】 NOT for leather, wall, filmed, curved, or uneven glass surfaces.
⑤ 【Suggestions on low temperatures】Warm the gel on this pad or suction cup to 68-95℉(20-35℃) when the temperature is below 59℉/15℃. E.g., heat it with automotive air conditioning or hands. 
⑥ 【Suggestions on high temperatures】 It is suggested that do not stick the suction cup on the windshield on a hot day because the glue on the bottom of the suction cup may lose stickiness when the windshield's temperature is over 104℉.
⑦【Phone Case Application】Support  Otterbox/silicone/clear/rubber/leather case.🚫except for ring case and PopSockets, loopy case.
🚫If you use a heavy or duty phone case with a ring, you need to remove the ring from the phone case.

VANMASS offers the longest 36-month warranty (24 months more than other brands) and supports 7*24 hours of service. If you have any other questions, you can contact us in the following ways:
🍀  Go to the VANMASS product page and click the seller's name, click the Ask a question button.
🍀  Go to Your Orders, find your VANMASS order in the list, and click Get help with the order. Depending on your issue, Amazon will help you contact us if necessary.

Question 4

It looks great, i have a pickup truck and an iphone 13 pro max with otterbox. will this be compatible?

Accepted Answer

Of course. It works with all iPhones with an otter box. and is the first choice for your pickup truck.
➤😃Compatible All Phones: including all iPhone, Samsung, Google, LG, Huawei except Samsung Galaxy Fold/Z Flip.
➤😃Support phone cases:  including
Otterbox/silicone/clear/rubber/leather case. 🚫except ring case and PopSockets, loopy case
⚠🚫 Attention: the phone case is 0.24inch max thickness and the back of the phone case had better be flat.
➤😃Suit for 99% Vehicles: including the pickup truck, truck, SUV, taxi, sports car, rental car, tractor, Jeep, and more, a good assistant for Uber, Lyft drivers.
⚠🚫Attention: NOT for leather, wall, filmed, curved, or uneven glass surfaces.Please use the car phone mount on the windshield or air vent instead.

VANMASS offers the longest 36-month warranty (24 months more than other brands) and supports 7*24 hours of service. If you have any other questions, you can contact us in the following ways:
🍀  Go to the VANMASS product page and click the seller's name, click the Ask a question button.
🍀  Go to Your Orders, find your VANMASS order in the list, and click Get help with the order. Depending on your issue, Amazon will help you contact us if necessary.
🍀  There is our official service email on the cover of the manual and the back of the box.

VANMASSUniversal Car Phone Holder 2024【Strongest Suction & Military-Grade】Phone Holders for Your Car Windshield Dashboard Vent with【Patent & Safety Certs】Cell Phone Mount for iPhone Samsung Android

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