Question 1

How do i save the osd (on screen display) settings? everytime my pc starts the brightness resets to 30%.

Accepted Answer

Can't save brightness, but there is an acceptable work around:
1. Menu -> RESET -> RESET  (to reset all to factory)
2. Menu -> IMAGE -> ECO -> "TEXT"
3. Menu -> MISC -> HDR MODE -> "2084"  If you cycle through the HDR modes you'll see the brightness change dramatically.

For some reason this unit saves some options but not others, it will save these options and make the screen about 2-2.5x brighter than the default 30%.  I tested by unplugging/plugging in multiple times, each time it came up with these settings.

CON:  You can't change brightness with toggle with these settings.  You'd have to un-select both ECO and HDR back to original, or factory reset everything.

Question 2

What kind of warranty does lepow offer?

Accepted Answer

Hi, this monitor comes with 12 months warranty. As Amazon customer, you have privilege to extend warranty to 【12+30 months】. 
Please visit Web.【https://lepow.afterservice.vip】 to extend your warranty within 3 months.
for any issues please feel free to contact us at
① E-mail✉ ▶ support@lepow.hk ◀ 7/24 Tech. Support 
② Web.【https://lepow.afterservice.vip】24H Online Service + Free Extended Warranty(12+30 months)  
③☏Toll-Free【+1-877-971-0118】[EST: 9:00-17:00 / PDT: 06:00-14:00]

Question 3

Is usb type-c to type-c include in original package? what kind of cable should i buy in order to connect with my macbook pro 2020 (m1 chips) ?

Accepted Answer

Hi, this package come with 3 cable ① USB Type-C to Type-C cable (for Type-C supported devices) ②HDMI to mini HDMI cable (for HDMI supported devices) ③USB A to USB C cable(power supply)
As for your MacBook pro 2020, you can directly connect it with Type-C to Type-C cable. For devices with other port, just need an adapter. 
Any issue for Lepow product, feel free to contact us at
① E-mail✉ ▶ support@lepow.hk ◀ 7/24 Tech. Support
② Web.【https://lepow.afterservice.vip】24H Online Service + Free Extended Warranty(12+30 months)
③☏Toll-Free【+1-877-971-0118】[EST: 9:00-17:00 / PDT: 06:00-14:00]

Question 4

What exactly the differences between lepow z1 pro and this lepow z1-gamut (2020)?

Accepted Answer

Hi there, the Lepow Z1-Gamut (2020) is an upgraded version of the Lepow Z1 Pro. Lepow Z1-Gamut (2020) upgrades the color space from 72% NTSC to 85% NTSC (=100% sRGB), and brightness increases from 300cd/m2 to 320cd/m2. The image color of  Z1-Gamut (2020) is brighter, crisper, and more natural. 
If you have more questions about these new monitors, you are welcome to contact us via:
1) 【☏Toll-Free: +1-877-971-0118】【EST: 9:00-17:00 / PDT: 06:00-14:00】
2) 【 Email ✉ ▶ support@lepow.hk ◀】【7/24】
3) Amazon message to the seller

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LepowPortable Monitor 15.6 Inch Computer Display 1920×1080 Full HD USB Type-C IPS Eye Care Screen with HDMI Dual Speakers for Laptop PC PS4 Xbox Phone Included Smart Cover & Screen Protector Black

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