BLACK+DECKER EM044KB19 Over The Range Microwave Oven with One Touch, 1000 Watts, 400 CFM and Auto Cooking, OTR 1.9 Cu.ft

Why did you pick this product vs others?:Fine

I have to say, I’m getting used to it, but it’s loud. I also didn’t care for the child lock on it, but it can be disabled, and will need to be disabled should there be a power interruption. It heats well enough, hard for me to compare because my last one was 1100 ways, this guy is 1000 so you lose a little power. All in all, it’s a decent microphone for the price. I can’t speak to the longevity as of yet, but I hope it does well there.05/10/25This microwave has been awful from the beginning. It heats inconsistently. You’ll warm a cup of room temp coffee one time and it will take a minute, the ext time it will be a minute and a half. I’ve been dealing with this since purchase, but today the door aluminum shell) fell off. I was doing dishes and heard a noise, and the door cover was on the floor. I called the number of the manufacturer given here on Amazon, only to be told it was the wrong number. They gave me another number, and I called. The fellow took my information and told me to expect an email. The email requested the normal proofs of purchase, a photo of the door off and the serial number. I did a screenshot of the invoice on Amazon and sent it off. Within 10 minutes I got an email saying that the screenshot didn’t show the total price with taxes. So I went back to Amazon and did a copy paste of the invoice, which shows everything. Got another email stating they could not accept this. So I have spent numerous hours trying to get a PDF of the invoice from Amazon. I have had (unfortunately) to do this one other time, but I’m not enjoying the repeated calls, long wait times and in my opinion, Amazon is not as customer friendly as it used to be. Caveat Emptor.

Good microwave. Just absolutely hate that I have to push “door open” to unlock the door after use. WHY does that exist? You don’t need to hit that before you use it, so what are we trying to trap inside after cooking? I raised 2 sons into men and neither have ever had a microwave incident that could have been prevented with that feature. Not even close. I opened it the other day to a dried up tortilla because my husband couldn’t figure out how to get it out. He knows now, but still a pain. Anyway, that’s my only complaint.

Unbelievably good microwave. It is much better in every way than name brand microwaves I have had. Even better, it has a great price.

Got this a year or so ago. Work as expect. A pretty basic microwave that doesn't break the bank..!

Perfect fit easy to use and clean.

I wish I could give this zero stars, not only, did it not last even 6 months, we couldn't even get in contact with support properly to help us. So it started to make weird beeping noises and then would randomly shut off and you'd have to unplug it and plug it back in. Mind you, this was for my elderly mother from me, a single mother myself and my siblings from out of state as a Christmas gift. She got to the point where it would only work if you kept it unplugged til you needed to use it. I have never had such terrible support for a product in my life. They gave me the run around needing me to send them more pictures of the codes on the microwave, an invoice to PROVE I had purchased it. Couldn't give them a screenshot from my app, had to use someone's computer and log into Amazon and then get a 'proper invoice. There was no sympathy for us in this situation. They don't care. And I am not ever gonna purchase something from this company ever again. I would highly suggest Amazon take this product off their list of products. It's a DUD

My wife loves her new microwave