iHealthNeo Wireless Blood Pressure Monitor, Upper Arm Cuff, Bluetooth Blood Pressure Machine, Ultra-Thin & Portable, App-Enabled for iOS & Android

I love it . No problem connecting to my phone and you can use it without the phone. I only have one issue and that is the battery only last 5 to 7 days. Depends on how much you use it. It also charges fast, so I don’t mind. I use mine through out the day. It is portable.I have Apple so I don’t know how good it works with Android.

Maybe early to say since I just purchased it a couple of weeks ago. But, this product is great for my daily application. So far, I’m very pleased that I bought this brand. Good job guys, to whoever put this thing together, a job well done.

It is very comfortable and of good quality.

The compact size is what attracted me to this BP monitor. Just slip it on and hit go. The app is very straight forward and the monitor easily paired with my phone. Measurements are pretty quick and easy to read. The app will accumulate readings and historical readings can be viewed for trends. You can also allow readings to be sent to your Apple Health app which is pretty cool. Recharging is super easy and a full charge lasts weeks with daily use.That said, I took the monitor to a doctor's visit because my values were reading a little high. They measured my BP with their equipment and I measured using this monitor. Turns out, this product runs a little higher than what my doctor's office measures so there is a mental "adjustment" that I do to align the measurements between this monitor and my office visits. Her guidance is just like a weight scale. The numbers are the numbers and just watch for increase/decrease rather than the exact values. (accuracy vs. precision)Knocking off one star since the velcro from the cuff constantly tries to stick to the zippered storage pouch which makes taking it out / putting it back a bit of a hassle. But that's just a convenience thing and not a knock on the unit itself.

I was hesitant to keep this device because it still used a micro USB port to charge, rather than a USB C. However, after using a few other wireless devices, this device was by far the fastest to register an accurate reading. So I kept the device, and it worked well for the first few months, then, out of no where, the device no longer held a charge. I bought the device last October, and started having issues at the beginning of February 2024.So I contacted customer service explaining the issue, including my info and Amazon order number, and this was their reply:"Thank you for contacting iHealth Labs and I apologize for any inconvenience!This sounds like the Neo stays connected after performing measurements.You can either turn off your bluetooth or force quit the app to sever the connection.Can you also please try doing a firmware reset to the Neo by holding in the start/stop button for 12 seconds or so? Along with this firmware reset, please try uninstalling the app, restart your mobile phone, re-install the App again then re-pairing with the app and see if this resolves the issue.This constant connection may cause for your battery to drain quickly, but if the device is still draining quickly it could be defective.When and where did you purchase the device?Your name and shipping address?Do you have an order number/receipt for the purchase as well as the serial number "SN" of the device?"Thank you,Jade G.iHealth Labs Support TeamThis added to my frustration, because it was clear they either did not read my initial email carefully, or did not read it at all, as I clearly included the order information along with my name and email, so why ask for it again? So this was my reply:I gave you all the order information initial contact email. Obviously, you did not read it carefully, which is again, very disappointed. If you read the previous email, I gave you the Amazon order number and my first and last name.Amazon order# .............Also, the neo doesn't stay connected to the app because I turn it off after each measurement and turn off the Bluetooth on my phone to the device. This is a battery issue, I would charge it, and when I turn it on to take a measurement the battery symbol comes on, and flashes. It no longer holds a charge. I'm over it, this is just adding to my frustration. As I stated in my initial email, that you may or may not have read fully, you only can truly evaluate the quality of a company, not when things are fine, but the service they provide when a problem arises. I gave you an opportunity to resolve the issue, and your response has woefully miss the mark. I do not wish to spend any more time on this, I will take the loss, and choose another blood pressure monitor instead.There are many different options to choose from, what sets one apart from the others, is the confidence in knowing that the customer will be taken care of when there is an issue. Ihealth has missed the mark in my case.It was disappointing that the blood pressure monitor failed after just a few months, when the manual says that the service life is around 3000 readings! But this was not a deal breaker, maybe I got a bad device, that happens. I cannot recommend this ihealth product because of my experience with customer service.

High quality product, easy to use and accurate!