MODEL 17

I've had this ladder for a couple years now. My husband bought it for me as he was concerned about our other ladders not being sturdy enough when I trim trees, etc. This thing does just about everything in every angle. I can get on the house, in a tree, along side the house, etc and the thing is very, very sturdy and I can easily adjust the height and angle. It's a little on the heavy side for me but thankfully is has wheels so I can move it or wheel it to wherever I need it. It's been sitting out in the weather for the last year and there is no deterioration to it whatsoever. No rusting, peeling, or warping.

Purchased for my dad- easy to use once you understand it. Very sturdy in both the V shape and as a lean-to. It is very heavy. Folds up pretty tight.Overall, it’s exactly what he wanted and worth the purchase.

I wanted something that I could load into the back of the SUV to take with me to the lake. When my sailboat is on the hard for the winter the toe rails are well over eight feet above the ground. Even the swim ladder is unreachable without a step ladder when it is in it's stowed position up against the stern. The lowest rung is still four feet off the ground when deployed. Getting on and off the boat can be a challenge, not to mention being able to reach the entire hull for cleaning and waxing. I borrowed a six foot step ladder from someone else in the marina and found it to be just a little too short for working on the hull... and it wouldn't fit in my SUV anyhow.I just unboxed my Little Giant Velocity M13 adjustable ladder. I didn't bother with reading the included instructions before messing around with it. It is heavier than I expected it to be but it is still very manageable. It has about the same weight as my 16' extension ladder, which won't fit in the SUV either. I was very pleasantly surprised at how the hinge latching mechanisms work. Just push them in, they are spring loaded and lock in place, open the hinge and they lock automatically in A frame mode. Push them again, they lock in their released position, and you just continue unfolding the hinge until they automatically lock in the extension ladder configuration. The locking mechanisms for extending the legs work the same way, easy and secure. Very easy, very secure. I went up and down both sides of this ladder while it was in it's step ladder configuration as well as up and down it when it was fully extended as an extension ladder. Solid enough for me, I'm over 200lbs, and I'm kind of fussy... I used to paint houses. You need to be able to trust your ladder. This is an awesome little ladder.

I've used my 26' ladder in several configurations and love it. It's extremely sturdy and durable in any configuration, and can be safely handled by one person (although for some jobs, 2 is a good idea). It's been great to have for indoor and outdoor work around the house. I've had to contact Little Giant customer service for an issue and their response was polite, quick, and they immediately worked to resolve my ladder's issue under warranty. It didn't cost me a thing.My particular ladder had a defect in one of the two latching mechanisms, which meant that when the ladder was extended one of the latches would give way even with minimal weight on it. The second latching mechanism would keep the extension in place enough that I didn't fall, but the ladder didn't feel secure to stand on.I contacted customer service, which is available online and by phone, and submitted a claim. They asked for my contact information and then sent me a message asking for any details about the issue. They had the option to email or text pictures/video of the problem, which made explaining the problem really simple. I wish all companies had such modern ways to make warranty claims! I was able to communicate directly with the engineer assigned to my case and, after they reviewed my video of the problem, they approved a new ladder extension to be sent out to me at their own expense. I really couldn't be happier with their customer service or their product.

I recently acquired the Little Giant Ladder Systems Velocity M13, a 13-foot multi-position ladder, and I have found it to be a great addition to my toolkit. Overall, I would rate it 4 out of 5 stars.The ladder's build quality is impressive, reflecting the Little Giant brand's commitment to excellence. The aluminum construction ensures durability and longevity, making it a reliable choice for various tasks around the house or workplace.One notable feature of this ladder is its multi-position functionality, allowing it to adapt to different heights and configurations. This versatility has proven to be highly beneficial, especially for my specific needs of reaching a 10-foot ceiling on the second-to-last step.However, at that height, I did notice a slight discomfort in stability. While it gets the job done, the ladder doesn't provide the most reassuring feeling at that elevation. It's important to consider this aspect, especially if you're close to my height of 5'9". For ceilings in the 8-9-foot range, the ladder's performance would likely be more optimal and comfortable.Despite the minor concern at the higher height, the Little Giant Velocity M13 ladder remains a sturdy and dependable tool. Its ability to accommodate different configurations and its solid construction make it a versatile option for various tasks, from painting and repairs to maintenance and beyond.In conclusion, the Little Giant Velocity M13 Multi-Position Ladder is a high-quality and versatile tool that delivers on its promises. While it may not provide the most ideal experience at its maximum height for individuals of certain heights, it excels at lower elevations and offers reliable performance overall. If your tasks generally involve ceilings in the 8-9-foot range, this ladder would be an excellent choice for your needs.Sincerely,Mark