Samsung Electronics Galaxy Note 20 5G Unlocked Android Cell Phone | US Version | 128GB of Storage | Mobile Gaming Smartphone | Long-Lasting Battery | Mystic Gray (Renewed)

I purchased this phone as an upgrade to my A71 5G (another great budget phone) for $208.00. The condition was listed as "GOOD", but I have yet to find any reason it to be less than excellent condition.All features are reflective of Samsung's quality. The fingerprint sensor is on the screen, and it's a little bit of a PITA, but it does work for what I need. The camera is above average, the battery lasts all day with no issue without using the battery saver setting and Bluetooth always on.Look, I use my phones with prepaid Verizon. While the new flagship phones are incredible devices, they are simply not worth $1,000+ to me. I went from a Note 8 to an A53, to an A71 and finally the Note 20. To be honest, the phone is probably more capable than I am. IT WORKS WELL FOR MY NEEDS, talk, text, data, social media, camera, stylus, etc.$208.00 versus $1,399.00 for an S23 Ultra is an acceptable choice. I don't even insure it. If I break it, I'll just buy another, or even a 22 Ultra if the price comes down low enough.I think my only complaint with Samsung is that they eliminated the earphone jack plug. I'm old, I hate ear buds. I prefer light headphones that plug in, so I guess I'm going to need to get an adapter.The Samsung Note 20 is very capable device with a variety of protective cases available, so for $228.00, you can have a great phone with a protective device.

The phone was in perfect condition. Only returned it because I meant to order the 20 Ultra. If I had been looking for the smaller phone I would have been very happy with this purchase and timely delivery.

Phone stopped working after 6 months. For over a month Samsung has been running me around to my phone carrier, to a service center etc. Saying it's not a warranty issue.They finally allowed me to mail them the phone and they would "determine" if it was a Warranty issue.A week or so later they told me it would be repaired.About 2 weeks later they said repair isn't possible, they will replace it.A week after that they said replacement isn't possible they will refund $150°° of the $450°° I paid for it.When I said no way to that I was told I would have to PROVE I paid more than $150°°, which I did.A week later they said I was approved for a refund of the purchase price.I have logged over 40 hours of personal time on this issue and to date do not have a phone or refund in my hands! ("The check is in the mail" they say) 🙄Great phone, but if it breaks buy a new one!That's what I had to do.The SAMSUNG Warranty is harder to enforce than it's worth.Which I'm convinced is the intent.😡

It was an amazing phone for almost 5 years.It worked with my T-mobile micro sim card from day one. It was in the beginning of 2020, right before the pandemic shutdown hit us here in the States. That was a little surprising, as AT&T apps and phone numbers were saved and downloaded and saved all over the device and in the address book. The Note 20 + was about a year old and refurbished by the time I became its owner.When it finally stopped working in October 2023, Samsung, themselves, told me I most certainly needed a new phone. It was a malware virus that caused this phone to fail. In the end, it was an outside source that ended its useful existence, and not really the phone itself, short of its technology being outdated. 4-5 years is at the outside of the lifespan of a Galaxy smart device. That is a Galaxy that is "babied;" (as in- it has never been dropped very far onto a hard surface, it's never gotten wet, has no cracks in it, and no visible damage at all, etc). and if it never had a virus attack its core components - the hard drive, sim, and software. When that time draws closer, the newest system and app updates, fixes for system vulnerabilities, leaks, virus patches, and the like, are incompatible with the older galaxy software, hardware, and storage on 4-5+ years old phones.Make sure to install the latest Android version before you sign into anything - absolutely anything at all! And, only install this *after* you've factory data reset the phone to erase any other potential threats. There's YouTube videos on what buttons to push to gard reset it without logging in. There was a recent patch in one of the last Android system updates. It was created to help prevent the one that killed my phone, along with other nasty viruses, from trying to steal all of your data during these breaches, your passwords- bothsaved and typed, and any and all in-app information. The scariest part is that no one at T-mobile had ever even seen a phone with malware embedded into the hardware, and especially the sim card, like mine had. Multiple factory resets couldn't get rid of it, not even the slightest bit.Samsung corporate (IT representatives) connected me with 3 or 4 different reps, all in different various troubleshooting/tech departments, because they'd not yet seen that particular bug and didn't know what to do. The last rep finally told me the virus was now a permanent and dangerous data-breach-level feature on the phone, and I needed to get a new one to support any and all of the newest security patches and fixes. After playing with cheaper phones for a few months, I eventually did upgrade. The latest patch seems to be working excellently. I've had not one bug or a single issue come up on my much newer Ultra that I purchased a few weeks ago.

I had a Note 20 Ultra that I cracked the screen of a second time..ugh! The curved edge is what I'm blaming. I didn't wanna pay the $400-ish to get it replaced again but this time the crack wasn't just cosmetic, a pixel busted so a chunk if my screen was black and the keys became glitches. I was so hesitant to buy a new phone, off of Amazon no less, but this was such a smart move! Financially I just saved about $200, and for a better phone. I love that the edge isn't raised like in the ultra, & the battery life is great so far! It was easy to switch my Sim card from the old phone to this, to get it approved with my cell carrier (Charter),& use Smart Switch to get all my apps,pics,etc switched over to the new phone.If you crack your screen I highly recommend just getting a new phone instead of paying the screen repair people the crazy amount they charge!

It's great! It was a nice surprise that it was so fast and had everything that the more expensive ones does! It has such a crystal clear picture. It's definitely a good deal for the price!