I noticed with my previous Lifeproof case that it made hard for the other people to hear you when talking on the phone. Has anyone noticed that here?

I can’t hear very well with this case, also playing music is very poor. Ok if you need the phone in the water, but everyday case note worth the purchase even for the low price.

Does it protect the front screen?

Hi! Yes, there is a plastic film made into the front of the case that protects the screen from scratches. I doubt that there would be protection against direct impact, but the case has saved my phone several scratches.

Is it hard to use the phone with the case on?

Just Audio issues. The case is not “hard to use” but there are a few caveats: 1) due to its waterproofing design, the speaker is muffled. This goes for incoming/outgoing calls and other audio. The caller cannot understand and makes for a difficult call. Using a Bluetooth device is the only solution for clear audio while using this case. Also can not toggle the ringer on/off switch on the side. The screen and everything else is unaffected.

Where can I get a replacement silent mode plug?

There is One year warranty for a refund or replacement, for any quality issue. If there are any questions about the product，Please contact us via email or Amazon Message Center. Amazon Message Center link： https://amzn.to/2DBJNLX SYDIXON team e-mail address：Sydixon-service@outlook.com Always here to serve you. Customer Service Team

Item Dimensions	2.36 x 1.38 x 0.24 inches
Pattern	Solid
Theme	Military
Form Factor	Bumper
Color	Black
Finish Type	Matte
Material Type	Polyethylene, Thermoplastic Polyurethane
Additional Features	Built, Shock-Absorbent
Embellishment Feature	Crystal
Screen Size	6.5 Inches
Compatible Devices	iPhone XS Max
Water Resistance Level	Waterproof
Compatible Phone Models	iPhone XS Max

iPhone Xs Max Waterproof Case, iPhone Xs Max Cases Shockproof Underwater Full Body Impact Protection Case for iPhone Xs Max with Bulit-in Screen Protector (Transparent Black, 6.5 inch)

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