Briggs & RileySympatico

Bought this as a used, slightly damaged case. It arrived...via Canada post late, but the case never had a scratch on it. This is the second one I purchased from Amazon like this ( as used / damaged like new) and the first was the same..extremely discounted and flawlessly new.. awesome deal.

I fly 4-6 flights a week domestic.The lock design is poor. The zipper pulls that fit into the lock are way too high when locked, within 2 weeks they jammed and could not be removed without pliers.The lock itself was damaged.Well in proceeding to zip the suitcase back up it would only go half way due to the zipper being separated.Also the compression system does work at all like the videos, more of a marketing gimmick.My previous suitcase was from AWAY, lasted 3 years of weekly flying 4 flights a week and still works great.I returned the Briggs and now using my old AWAY suitcase.

I've always wanted a Briggs and Riley suitcase, but couldn't justify it. But our fold over for suits and nice dresses suitcase was crumbling; and we had a cruise coming up with a lot of confusion on the post-Covid logistics. We're not light packers so I thought "we really need a BIG BIG suitcase so we can get by with only two." But we've always taken one rolling fold over suitcase because my husband likes to wear suits and cruises often have formal nights.I decided to get the biggest Briggs and Riley because I saw a picture of a man's suit jacket being folded and put in one compartment. Guess what... IT WORKS. My husband wears a 46 extra long - and his jackets could be folded neatly, along with pants in the zippered lid compartment. I was really surprised and impressed.We've only gone on that one trip so far. But we had a lot of schlepping around getting to the plane, getting from the plane to the hotel, getting from the hotel to the pre-Covid testing site and then coming home with all of that in reverse and the suitcase was extremely easy to maneuver. And the handle is long enough my husband could put the flap of his pretty big carry on over the handle and still use the handle. He couldn't do that on our old suitcase.Of course the big thing about B&R is the warranty and this suitcase is too new to know how it will hold up. But so far we're very impressed.

Purchased in December but didn't use u til April when we noticed the zipper is ripped!!! And now it's too late to return it!!! I can't believe we spent this much money and we have a huge trip planned for tomorrow and we can't use it!

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