Why can't the product charge my phone? Why does the charging stop occur? Why can't fast charge?

Our wireless car charger 1. A cigarette lighter QC3.0 with a fast charging protocol is required. Car USB cannot be used! It will cause the phenomenon of disconnection or non-charging. Even if a cigarette lighter is used, if the power is <18w, it will cause the product to not work. 2. Other reasons include: pulling the bottom bracket to the size suitable for the mobile phone, aligning the charging coil; the thickness of the mobile phone case must be <7mm, and there is no foreign matter behind the mobile phone. 3. In case of any product problems, all Auckly brand products can be replaced at any time within 60 months; technical support: Auckly@outlook.com

What is the biggest effect of pulling the bottom bracket?

1. Align the mobile phone coil with the bracket coil (the bracket coil is at the position of the "lightning" mark, and the mobile phone coil is generally in the middle). The smaller the deviation, the faster the charging efficiency and the lower the heat generation. 2. It can be adjusted according to the scale of the bottom tray (the scale indicates the size of the mobile phone). 3. A little more simple understanding: the bigger the mobile phone, the longer the bottom tray stretches, and vice versa, the shorter the stretch. 4.For any product questions please contact Auckly@outlook.com

How can the charging coil be perfectly aligned?

1. The more accurate the coil of the bracket and the coil of the mobile phone are (the less the deviation), the higher the conversion efficiency of magnetically generated electricity, the lower the calorific value, the lower the energy loss, and the faster the charging of the mobile phone. 2. After getting the stand, firstly adjust the bottom tray of the stand (refer to the video). 3.For any product questions please contact Auckly@outlook.com

What's in the package?

[Package contents] 1 * Wireless car charger holder 1 * Air outlet opening clip 1 * Type c to USB Charging cable (1M) 1 * Instruction manual 1 * Tip card For any product questions please contact Auckly@outlook.com

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Q: What is the biggest effect of pulling the bottom bracket?

1. Align the mobile phone coil with the bracket coil (the bracket coil is at the position of the "lightning" mark, and the mobile phone coil is generally in the middle). The smaller the deviation, the faster the charging efficiency and the lower the heat generation. 2. It can be adjusted according to the scale of the bottom tray (the scale indicates the size of the mobile phone). 3. A little more simple understanding: the bigger the mobile phone, the longer the bottom tray stretches, and vice versa, the shorter the stretch. 4.For any product questions please contact Auckly@outlook.com

Q: How can the charging coil be perfectly aligned?

1. The more accurate the coil of the bracket and the coil of the mobile phone are (the less the deviation), the higher the conversion efficiency of magnetically generated electricity, the lower the calorific value, the lower the energy loss, and the faster the charging of the mobile phone. 2. After getting the stand, firstly adjust the bottom tray of the stand (refer to the video). 3.For any product questions please contact Auckly@outlook.com

Q: What's in the package?

[Package contents] 1 * Wireless car charger holder 1 * Air outlet opening clip 1 * Type c to USB Charging cable (1M) 1 * Instruction manual 1 * Tip card For any product questions please contact Auckly@outlook.com

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