eufy Security Indoor Cam E220

I've been using these for a few years now. We have them at our second home to monitor both indoors and outdoors. We have a couple sitting on window sills looking out as well as a couple in the house covering living space. These have been running near 24/7 since we bought them back in early/mid 2021. These replaced a different brand that were clunky and hard to use. The PTZ is great allowing us to view larger areas with a single camera. The picture quality is great. The response from the camera is good when controlling it remotely. The Internet connection for our house in the woods is spotty, at best, as it's just a cellular hotspot with low bars. Again, it's a house in the woods! But even with that very low bandwidth connection, the cameras serve their purpose. We actually started with two and were immediately impressed with the quality, usability, and price point that we bought 3 more. We kept one at our primary residence that we will fire up when we leave to monitor the pets while we are gone. The PTZ allows us to scan the room to find where they are laying down, etc so we know they are safe and doing well. :-) I have also recommended them to family/friends with no issues or complaints from them. Very nice cameras for easy remote monitoring and have held up with constant use for many years.

Eufy has done it again with this Camera. This unit is AWESUM. Full of features (putting other camera companies to shame... hint hint Wyze) and the APP is GREAT compared to others. VERY user friendly. And of course the number 1 selling point for me. NO FEES!!!!!! NO EXTRA Monthly costs!!!! (if you do not want to use their cloud services) Hey a micro SD card works for me, no need for any one else to have access to anything I record. (Ya I know all companies say their clouds are private and secure... And they all are till they are not. Think about it.) The video is crisp and clear and no or very little lag. GREAT CAMERA!!!!!!!! Will be buying more of these cameras to replace others I have. UPDATE: 13 Feb 2023: I have to update this review due to the POOR customer service I've received from EUFY. This company used to be OK. I've got other cameras, and when I had issues in the past they were right on it to either fix or replace their product. Well something has drastically changed. I brought this camera over christmas time and it worked great till about 3 weeks ago. Then it stopped recording motion. It will record if you select continuous, but not just motion. I contacted Eufy multiple times looking for a fix. In the past I've had this issue and they promptly replaced the camera. This time however they keep saying they are aware of the issue and an update will fix it.... WHEN??????? Still waiting....... Still Waiting. Here is another thing I had to contact them multiple time just to get a response. Never was like that before. Sad a good company going BAD. I stand by what I wrote above as this is a GREAT camera for resolution and NO Service Fees, but seems like their customer service and issues are going to kill this company. I very much considering sending this camera packing and NEVER buying EUFY again. Buyer beware. UPDATE - 14 Mar 2023 - It really pains me that I have to add this review, but people need to be aware. In the past I have PRAISED EUFY for their quality and customer service on their cameras, but sadly as of late they are and have FALLEN Hard. Here's the story... So back in Dec 2022 I purchased this camera. It worked GREAT till EUFY did a software/firmware upgrade. From that point on it would not record motion. It would still record continuous 24/7, but not dect/record motion. Contacted EUFY and was told they knew about this issue and would be releasing a new firmware update soon. Well that was months ago. Anyways about a month ago I contacted them again to ask where the firmware update was... No date. So I told them I wanted my money back or a new camera. They sent me a new Camera and told me to keep the one I already had. Cool... Freebee. Great. It worked as advertised till It made me do the firmware update a day later. From that point on it had the same issue as above. Whatever.. Guess I can wait for the firmware update. Then last week the freebee camera they sent me stopped working all together. Keeps falling off line no matter what I do. Will not come on line unless I reset it, and then falls right back off line. Can't really call and complain to EUFY again now since they already gave me a freebee, so now I have one camera that does not work and one that works kinda. Not good. It seems like there is a trend here that EUFY's products are not living up to what they should. Shame too 'cause their visuals for their cameras are the best I've found for the price. But that being said, what good is that if the functionality isn't there. So here's where I stand for EUFY Cameras... I will not buy anymore of their cameras/products until they get their products fixed and I suggest others do the same... Let them fix their issues or fall through the floor. UPDATE: 25 Mar 2024: Changing my review once again... Sorry peoples. :-) Anyways since EUFY fixed their previous software update the cameras are working again as advertised. GREAT Cameras. Sorry if I confused whomever with previous reviews. I would recommend this product and would/will buy again. NO MONTHLY FEES!!!!!!!! Why can't other manufactures get it... We buy your product... We do not want to pay repeatedly for it's use.

The eufy Security Indoor Cam E220 has been a solid home security and pet camera. The 2K video quality is very clear, and the pan-and-tilt feature lets you see the entire room without blind spots. Motion tracking works well, especially for keeping an eye on pets. I appreciate that it’s plug-in and easy to set up through the app. Motion-only alerts help cut down on unnecessary notifications, and night vision is sharp enough to see clearly in low light or complete darkness. It’s also compatible with HomeBase 3 and works with voice assistants, which is a nice bonus. Overall, this camera feels reliable, user-friendly, and well worth it for both home security and pet monitoring.

I will say I am rating on a bit of a skew based on the price of the product on sale during the holidays for just under 30. For the price, I think it serves as a great camera with remote access and if it was just that, and if it was advertised as just that and that was what I got it for, 4 or 5stars would be easy. It has a large viewing angle, decent night vision, tilt and pan provide for even larger coverage. Those all make this a wonderful camera if all you need is a way to view an area and at 30$, that's a decent value and I do not regret this purchase at all. That said, if you want it for security reasons, there are some limitations. I am not putting full faith in it if notifications and human detection are the main use. It's AI detection is just too inconsistent. It has picked up an apron hanging on the side of my fridge as a person, but fails pretty much 100% of the time to detect a person walking down some steps; in that case, only the top portion of a border is unobstructed with the bottom being partially blocked by guardrails, but I would have hoped that arms, body and head would be good enough for detection. If it expects full body detection every time, that just isn't very good for security reasons. The distance of detection is also not that great. Viewing the camera, it can see my kitchen from the living room where it is situated, and while it has full view of people at 15-30ft, it doesn't detect them as such and so doesn't notify or record if you aren't doing 24/7 recording. It's even a bit worse for night time detection it seems. The poor AI detection which it advertises is the major reason why it took a slight hit to the rating. I have pivoted to using this mainly to monitor my dog when I'm upstairs working and he is resting downstairs or just to check in on the house if I left and want to make sure I didn't forget something like turning off a candle or stove. I don't use it for notifying as it isn't reliable enough for that. I could set it to detect all motion, but then I'd get way too many insignificant movements that are meaningless to me. App works well enough and I find intuitive and mostly responsive with quick access to live feeds. I wish this camera had definable viewing locations like it's floodlight/cam cousin. If I move the camera using the app, I have to make sure to move it back every time. An ability to return to a "default" at least would be nice. It's not a huge deal as I don't have a need to move it often. I have it table height, but for anyone mounted at a corner at ceiling height, I'm sure it would be able to capture an entire room without much need for camera movement. You can also set it to pan on it's own if that's your preference. Notifications are fine and if you are on wifi, thumbnails are sent no problem as well. For whatever reason though, I can't seem to get thumbnails to push when on mobile data and the thumbnails take a while to appear even going into the app and trying to look at each video. Not sure that's an android issue or something else, but it is what it is. As I stated, I don't bother with notifications anyway for this camera so it's not a big deal. It's a bit more annoying for my floodlight/cam which I do have set for notifications, but that's not what this review is about. Setting activity zones that specifically trigger the recording is nice, but a bit limited. Only 2 activity zones can be configured and it detects the global camera detection options (human, pet or motion). Being able to set each activity zones for human, pet or motion would be a much welcome enhancement for me as I'm using this to monitor my dog and being able to see when he goes to the door for example would be nice so I can be notified to let him out. No subscriptions are needed for this and local storage with up to 128GB class 10 microsd is supported which will store I believe 6days or so of continuous recording or a significantly longer amount of video clips if using it only for detected activity. Homebase 3 ups the storage capabilities and AI detection, but I have yet to try that. So if you are using it for security and are expecting it to be reliable for human detection, I'm not sure I could recommend it. If you have a small room that has no obstructions, it would work well I think in that case. If you just want to have a cam that has easy remote access to check in on things, I would recommend if you get it on sale. While it has been a bit disappointing in some regards, it has surprised me in others in quality in a good way. For the price, I will probably pick up another one at some point for various uses like checking in on 3D printer, checking on laundry or whatever else you could think of.

This camera is awesome. The 2K video is crystal clear, the pan/tilt is smooth, and the app makes it easy to check in from anywhere. I use it for home security and for keeping an eye on pets, and it performs flawlessly. Great build quality and fast notifications. Definitely worth it. I also love how Eufy doesn't charge you a subscription model to use its products after being bought.

I’m writing this review without comparison to other brands. ( I have not tried other brands ) - I started with “eufyCam 2C 2-Cam kit”. For a beginner and new to the security camera world it was a very good start especially that I did not have to pay for a monthly subscription. But after starting to understand how things should be, the system was not as amazing to me anymore because there was a lot of false detection, including the plants moving in the wind and the cars passing by. * Adding “eufy HomeBase3” resolved the false/car detection which saved me a headache caused by the endless notifications but since then the cameras do not detect pets/animals at all. * Also the battery in both cameras went bad after a year so I had to purchase “eufy Solar Panel Charger”. So far they are the only devices I don’t have a complaint about. - At some point I added “eufy Indoor Cam E220 Pan & Tilt”. That wasn’t the best from the beginning, but the more improvements come to the market that camera gets more and more annoying with false detections or no detections. Even connecting it to the “HomeBase3” did not make this cam any smarter. Also this cam has a not so smooth tracking the object experience. It always misses the most important events and only captures me & the furniture. Very rarely it picks up my pets if at all. - “eufy Pet Water Fountain” is an OK device. However, there are two problems with it. 1- there is a black residue that comes out of the motor inside it, and sits at the bottom of the bowl. 2- the top part is stained for whatever reason and I can’t remove that stain. Other than that it’s working fine. - “eufy RoboVac X8”, I purchased this a little over a year ago, and at the beginning it was very amazing. Picking up my pet hair nicely, and all features worked fine. But now in my new place, although it’s a smaller one, it cannot manage the map and the suction doesn’t work properly. It misses spots to clean and it’s not very good with pet hair as much anymore. Customer service thinks that the roller brush holder is worn off, and that’s why it’s not cleaning as it did before. - “eufy Indoor Cam S350”. I just purchased this one a few days ago and already not happy with it. the picture quality is good but like the other indoor cam, it doesn’t have the smoothest tracking experience, and it has not picked up my pets, not even once. Well, to be honest, it picked them once, but as a human, not pets. But at least not like the other cam, this one doesn’t have a problem with the furniture so far, it only doesn’t like me. I also turned off the notifications, but it kept sending me those notifications for a couple of days before it stops. I am going to give it a few more days and if it doesn’t do good, it will go back. - “eufy Video Smart Lock S330”. I would probably give this one 3 1/2 stars. It made the life way easier not having to look for my keys since I always come home with something in my hands. The problem with it is that the touch will fail 3 out of 5. The camera doesn’t capture some of the events especially if they happen quickly. For each event, it gives me at least 2 notifications which is really annoying. The battery is very good but when it’s almost empty, it takes 4 hours to recharge. For this one, you need to have a spare battery specially, if there is going to be too many triggers. It has some settings that you can reduce triggering the camera but they work only if you have enough space between the object and the camera. They don’t work for me because I don’t have that space/distance. - “eufy Video Doorbell 2K (Battery-Powered)”, this one has almost the same problems as the Video Smart Lock, but I didn’t get to use this device for long because I purchased the Video Smart Lock and put this one away. - “eufy Security SmartTrack Card, these ones work fine. Although that the devices have not been the best, at least not to my expectation, but the customer service is very responsive and helpful. If I have to rate the devices and the customer service separately, I will give 3 1/2 to the devices and 4 1/2 to the customer service.

Good value for the money paid! Very easy camera activation process. No subscription needed - huge plus. Good camera view quality. These cameras flawlessly integrated with the Eufy doorbell-camera we have already owned and enjoyed for 2 years. Overall... AWESOME!

I watch my elderly mom with 4 of these. They work better than expected. Literally a life saver. They rotate, the picture is good and the sound is good. I thought they were a great price.