pH Recharge Glass Alkaline Water Filter Dispenser - Countertop Water Filter System - Purifier Pitcher for Home and Office - High pH Pure Drinking Water Filtration - 8.5L/2.25 Gal

I don’t normally write reviews but the customer service made it worth taking the time.I’ve had mine since November 2023 and it’s worked great this whole time. It was easy to set up. Water flows a little on the slow side if the pitchers low, but it’s good when it’s full.The silicon that sits in the glass for the spigot did end up tearing recently and did start to leak. I contacted the seller asking where I could buy or get a new one and they were kind enough to send me out a brand new silicon piece. Besides that I haven’t had a single issue with this product. 10/10

This is an awesome filter. It works great by the kitchen faucet for refilling. The difference in water clarity and taste is so good, it's kind of scary to think what we've been drinking. My only regret is that I wanted the Marble / Acacia base but their customer service said they were sold out and didn't know if they would be available. The next day, I noticed the Marble / Acacia model was back online. My bamboo base is already splintering.

This product seems to fit into our life style. I was a little disappointed that the coating on the inside plastic piece had rubbed off in a couple places from transport. The box was a bit banged up too. Thank goodness the styrofoam protected the glass.

Ok so i researched water filters and finally settled on this one. When you taste the difference in the water quality, wow! i luv it and am so happy i purchased this particular one.I read a number of reviews taking into consideration various complaints but honestly i cannot see why anyone would gripe or complain about this product at all.1. first off i like the bamboo wood stand it sits on. unlike other reviewers who said it wiggled and another used glue. Im shocked really becuz literally all you need is a philip screw driver! i screwed the legs onto the based and it was VERY sturdy!!! If u don't have muscles use an electric screw driver. Easy peasy and a very strong standing base for the glass tank to sit on.2. Next i LOVED the glass tank, i was impressed. it is not a cheap piece of glass. i'm very much looking forward to using glass as i have been using plastic for years and hard water spots don't clean up so well on plastic. oh and the tank is huge!!!3. Loving the bamboo/stainless lid, just place it on, fits perfect!4. So here's the thing with the water quality and the filter - FOLLOW THE DIRECTIONS. yes it's that easy. oh!! and the water filters though pretty fast!!! put my old brita to shame!5. I soaked the filter in water for about 30 mins. instructions say 10 mins.6. Then i rinsed the filter under running tap water, shook it, rinsed it again. And pushed it into the whole where the filter sits. It's easy, you can be rough with it, just push it in and look at the sides, the filter just needs to sit flush against the base it sits in. It's super easy, really i can't say this enough.7. Then i tackled the spicket; which comes with TWO n all it's hard ware, which is minimal. the rubber sealer is already in place on the glass tank, and all you do is put the spicket in, and screw on the nut. I honestly don't understand WHY it would leak for any one. (unless they changed the designed ofcourse) I hand tightened the screw then i tightened it every so gently with pliers and that was it. I kept checking it to see if it leaked and nope, it's perfect.8. Then i followed the instructions and got perfect water. I poured in water at the top, let the water filter through, then dump it out, fill it up again and let the water filter through, then dump it out. Do this twice!IF YOU SKIP THIS PART yes you will have greyish water becuz the filter needs to be properly prepared for drinking use.9. Finally fill up the tank one more time and you are in business!!!I took a sip before i treated the water and i was wowed at how much diff the water tasted. It is very good water! I personally decided i would use adya clear drops in the water prior to pouring it into the top base. It's like treating the water prior to it filtering, then the water filters through, catches all the yuky stuff, then it's clean for drinking.I Love this so much i am taking my own water to work now. We do have filtered water at work but it is not as nice as this tastes.This is the second best purchase i have made this year!!! and both were to contribute to better health and better health includes good quality water.TY so much for making this product, i couldn't be happier. AND it is very affordable!!! i see this lasting for many years to come. TYTYTYTYTYTYtytytytytyty!

Unfortunately I didn’t get to use the system as much as I was looking forward to. I couldn’t get past a few things therefore I came to the final decision to return it completely.For 1… at the initial opening of everything & I quickly noticed the metal & bamboo part of the lid were detached when they were supposed to obviously be glued together (per picture). I wasn’t too upset & just thought my husband could re-glue it before finishing the installation.For 2: I followed through with the rest of the process while letting the filter soak & knowing I had read some reviews about some leaking issues, I attempted the spigot situation before completing the installation (to save my sanity). It came with 2 spigot options & I tried the left to right one first. I put the spigot in, filled the glass container above spigot & let it do its thing over our sink.The first issue was the lack of water pressure. The other was that it started to leak/drip.I then tried the other spigot & even though it didn’t leak, I still didn’t trust the lack of control in the handle of it. It would snap back kinda quick & hitting the glass kind of hard made me worried for any potential breakage in glass overtime. The whole mechanism just didn’t make me feel warm & fuzzy.So all of that said, I chose to take the filter out of water & put everything back together & sending it back.I took so much time deciding on which one I wanted to buy & have for longevity & I disregarded some of the issues mentioned from other buyers hoping I would be lucky. But I’ll wait until they go through more models & solidify a more functional & trustworthy product.

Excellent quality product, very sterdy and elegant design. The filter works really well and you get clean alkaline water that is very clean and tastes great.Customer service is exceptional and will only be done with you when you are completely satisfied. Thanks guys!

Life changing. It tastes great. I fill up glass bottles I found off amazon and refill them with this water. Definitely clean the filter out, lots of charcoal was seeping out so follow the instructions and then some. Dont overfill your tank. If the spiggot dowsnt work just tighten/ maneuver it. Because you should be cleaning it anyways this is an obvious step. I too was worried it would leak and it did, until I tightened it which worked perfect. This is a life changer for my family, my dogs even get their bowls filled with it. Makes me feel better that Im not gulping down microplastics anymore. Wish the filters were cheaper but I would buy again! Great buy. Works well. Taste great.